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A marketing firm in Malaysia is seeking a Marketing Executive with experience in content creation and social media management. The ideal candidate should have a relevant degree, strong video editing skills, and proficiency in languages including Mandarin. Responsibilities include developing content calendars, producing engaging videos, managing social media interactions, and supporting digital marketing efforts. Candidates with e-commerce knowledge and strong storytelling skills are preferred. This position offers an opportunity to work in a dynamic environment.
Job Requirements
Develop monthly content calendars aligned with marketing campaigns, product launches, and festive events. Research market trends, competitor content, and audience behavior to generate creative ideas. Maintain consistent brand identity across all platforms.
Produce engaging short‑form videos, reels, lifestyle/product photos for TikTok, Instagram, Facebook, 小红书 (XHS), and more. Write captivating captions, product stories, headlines, and campaign copy. Participate in photo/video shoots and perform video editing (CapCut, VN, Adobe Premiere, etc.). Create marketing materials such as posters, banners, product visuals using Canva/Adobe tools.
Manage daily posting and scheduling according to the content calendar. Monitor comments, DMs, and community engagement across all platforms. Track content performance metrics and prepare monthly analytics and improvement reports.
Host or support livestream sessions on TikTok, Facebook, Shopee, Lazada, etc. Present products confidently, interact with audiences, and drive engagement/sales. Prepare script flows, key selling points, and CTA strategies for livestreams. Review livestream analytics to optimize future performance.
Identify and collaborate with suitable influencers/KOLs. Prepare briefs, manage product send‑outs, and track influencer campaign results. Support marketing campaigns, product launches, sampling activities, and roadshows.
Assist with uploading SKUs, updating product descriptions, and maintaining online shop listings. Support simple digital ads (boosted posts, basic campaign setup). Work with agencies for advanced ads when required. Conduct market research on competitors, pricing, and emerging trends.
Manage Foodpanda, GrabFood, and other food‑delivery platform menus, listings, pricing, promotions, and visual assets. Ensure accuracy of product details, availability, and seasonal updates across all platforms. Update POS system regarding products, pricing, combos, and promotions. Coordinate with operations and customer support for troubleshooting order or platform issues. Handle related ad‑hoc operations tasks when required.
Manage and grow WhatsApp private domain groups (私域) to nurture loyal customers. Share updates, promotions, product highlights, and exclusive deals to enhance community engagement. Monitor group activity, respond to enquiries, and maintain a positive customer experience. Work with the marketing team to plan private‑domain campaigns and retention strategies.
Collaborate closely with Marketing, E‑Commerce, Operations, and Creative teams for campaign execution. Assist in preparing weekly/monthly reports and pitching decks. Perform other creative, marketing, or operational tasks as needed.