Market Training & Development Senior Executive

JT Express; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A logistics company is seeking a Market Training & Development Senior Executive to enhance market execution effectiveness. The role involves creating structured training programs, supporting regional market teams, and analyzing performance data to ensure alignment with business strategies. Ideal candidates will have at least 3 years of relevant experience, strong communication, and analytical skills. Responsibilities include developing training frameworks and collaborating with various departments to drive sustainable business growth. Interested applicants should email their resumes.

Qualifications

• Minimum 3 years of experience in network management, operations management, training, or related roles.
• Ability to translate complex policies, systems, and financial concepts into easy-to-understand content.
• Practical understanding of network operations, cost management, and performance management.

Responsibilities

• Design and develop structured training frameworks for market-related roles.
• Support regions in standardizing market execution processes and guidelines.
• Interpret market, revenue, and operational data to evaluate training effectiveness.
• Work closely with cross-functional teams to align training with business priorities.
• Guide franchise partners in understanding revenue/expense structures.

Skills

Training delivery

Presentation skills

Logical structuring

Cross-functional communication

Education

Diploma or above in management, finance, logistics, or business-related fields

Job description

Market Training & Development Senior Executive

We are looking for a Market Training & Development Senior Executive to strengthen our market team’s capabilities and execution effectiveness.

This role focuses on building structured training systems, improving market execution quality, and enabling sustainable business growth across regions. You will work closely with market, operations, and management teams to translate business strategies into practical, scalable training and capability‑building initiatives.

Job Descriptions:

1. Market Training & Capability Development

• Design and develop structured training frameworks for market‑related roles (e.g. regional market teams, sales support, channel development).
• Develop and deliver training programs (online & offline) covering:
  • Market development strategies
  • Channel & customer management
  • Business negotiation & proposal skills
  • Data‑driven market analysis
• Continuously refine training content based on market performance and feedback.

2. Market Operations & Performance Support

• Support regions in standardizing market execution processes, guidelines, and best practices.
• Assist regional teams in improving market efficiency, execution quality, and collaboration with operations teams.
• Analyze regional market performance data Culien and identify gaps, risks, and improvement opportunities.
• Provide targeted coaching and follow‑up support after training sessions.

3. Data Analysis & Business Insights

• Interpret market, revenue, and operational data to evaluate training effectiveness.
• Support management with reports, insights, and actionable recommendations.
• Build simple and practical performance tracking mechanisms linked to market outcomes.

4. Cross‑Functional Collaboration

• Work closely with Market, Operations, Finance, and HQ teams to align training with business priorities.
• Support change management initiatives related to market strategy, cost optimization, and execution improvement.

5. Revenue, Expense & Business Analysis Support

• Guide franchise partners in understanding the relationship between revenue/expense structures and operating results.
• Support regions in root‑cause analysis of network operational and business issues.
• Develop reusable business analysis materials and training content.

Job Requirements:

• Diploma or above; candidates with a background in management, finance, logistics, or business‑related fields are preferred.
• Minimum 3 years of experience in network management, operations management, training, or related roles.
• Strong training delivery, presentation, and logical structuring skills.
• Ability to translate complex policies, systems, and financial concepts into easy‑to‑understand content.
• Practical understanding of network(old) operations, cost management, and performance management.
• Strong cross‑functional communication and coordination skills.

Interested candidate please email your resume to ******@jtexpress.my

We regret only shortlisted candidate will be notified.