Mandarin/Cantonese-Speaking Customer Service Consultant – Malaysia

Sutherland; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading customer service provider in Kuala Lumpur is looking for a motivated Customer Service Consultant. In this role, you will act as the primary point of contact for customers, providing exceptional service via inbound calls. You must be fluent in Mandarin or Cantonese, possess solid customer service skills, and have strong spoken and written communication abilities. The position requires willingness to work in Malaysia. A fulfilling career opportunity awaits you!

Qualifications

• Fluent in Mandarin or Cantonese with basic English communication skills.
• Excellent customer service skills.
• Strong communication and interpersonal skills.

Responsibilities

• Act as the primary point of contact for customers.
• Handle incoming calls and provide exceptional customer service.
• Process payments and perform general account maintenance.

Skills

Mandarin/Cantonese

Customer Service

Spoken Communication

Written Communication

Interpersonal Skills

Job description

A leading customer service provider in Kuala Lumpur is looking for a motivated Customer Service Consultant. In this role, you will act as the primary point of contact for customers, providing exceptional service via inbound calls. You must be fluent in Mandarin or Cantonese, possess solid customer service skills, and have strong spoken and written communication abilities. The position requires willingness to work in Malaysia. A fulfilling career opportunity awaits you!