Manager - Learning and Development

AIA Shared Services; Cyberjaya; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading financial services company in Cyberjaya is seeking an experienced Learning and Development Specialist to support the development and implementation of their L&D strategy. This role involves partnering with various business units to identify training needs, manage training logistics, and drive digital learning adoption. The ideal candidate will leverage innovative learning tools and methodologies to enhance employee development and ensure effective utilization of training budgets. This position offers an opportunity to make a real difference in developing a thriving learning culture.

Qualifications

• Supports the development of L&D strategy to meet training needs.
• Identifies suitable learning interventions to support business objectives.
• Leads planning and implementation of digital learning activities.

Responsibilities

• Partner with business units for training needs identification.
• Design training courses with external partners.
• Track and monitor learning budget usage.

Skills

L&D strategy development

Training delivery management

Learning needs assessment

Digital learning adoption

Stakeholder management

Tools

Learning AI tools

L&D Dashboard

Job description

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About The Role

• Supports the development of organisational L&D strategy to meet training and development needs, manage training delivery, measurement and follow-up as necessary.
• To partner with business units to identify suitable learning interventions that can support the business in meeting their businessli>
• Drives the establishment of a thriving learning culture through the design and implementation of strategic interventions and activities at both departmental and organizational level.
• Work with business units to identify learning needs and to address skill gaps through specific and effective learning interventions.
• To design or work with external learning partners to deliver training courses and programs to meet training needs of employees at departmental and enterprise level.
• To partner the Training Academy to deliver a holistic learning and development journey for employees that encompasses both functional and soft skills development.
• Leads the planning and implementation of digital learning activities to drive digital learning adoption across the organisation.
• Identifies, selects and manages external learning partners, accreditation bodies and agencies necessary to deliver required training to expected standards.
• Owns, utilizes and continuously improve the L&D Dashboard to ensure the data in it is always relevant and useful to our stakeholders in efforts to drive learning and development outcomes.
• Utilises the latest learning and AI tools to ensure we are accessing the best tech solutions to achieve our learning outcomes.
• To track and monitor usage of learning budget across the organisation to ensure effective utilisation for the purpose of employee development across the organisation.
• Work back with Learning Admin to track and monitor HRDC levy usage to ensure we are effectively utilising it at an enterprise level.
• To work with Learning Admin to organise training venues, logistics as required, to achieve efficient training attendance, delivery and maintenance of all necessary equipment and materials relating to the effective delivery and measurement of training.
• Agile and intuitive in understanding trends and best practices that are happening in the learning space.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.