Resorts World Genting – Kuala Lumpur, Kuala Lumpur
GentingMalaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia. With decades of experience and milestones, Genting Malaysia celebrates its 60 Years Diamond Jubilee in 2025, stamping its mark as a leading tourism and entertainment hub with award‑winning properties and world‑class attractions such as Genting SkyWorlds Theme Park, Skytropolis Indoor Theme Park, Crockfords, and more. Even with all these accolades, Genting Malaysia is constantly expanding and making big waves in the hospitality industry.
Job Description
- To drive project management and implementation of multi‑channel digital marketing platforms for better user experience, incremental revenue generation and operational efficiency.
- To lead, manage and gather requirements from business users, teams and resources to deliver web‑ and app‑based projects and digital solutions according to project guidelines.
- To engage and work with business stakeholders, marketing and sales, UI/UX and web & application development teams to ensure project objectives are achievable and meet quality expectations.
- To expedite recovery and problem resolution within the project scope.
- To coordinate, communicate and expedite digital projects with other business units.
- To manage external vendors and in‑house development team members to ensure they deliver on deadline.
- To lead, manage and work with other sections on Business Continuity Process or Disaster Recovery (IT) when activated by management.
Job Requirement
- Bachelor’s Degree in Digital Media, Information Technology, Marketing, Business, Communications, or a related field.
- 5 – 7 years of relevant experience in digital platform management, website/app operations, UX/UI or digital marketing environments.
- Proven experience managing digital projects end‑to‑end, working closely with internal stakeholders and external vendors/agencies.
- Strong understanding of digital platforms, user experience optimization, content management systems and analytics tools.
- Ability to analyze digital performance metrics and translate insights into platform enhancements and business impact.
- Experience in vendor coordination, system enhancements, testing, deployment and ongoing optimization.
- Strong project management and stakeholder management skills, with the ability to handle multiple initiatives simultaneously.
- Excellent communication and presentation skills; able to engage both technical and non‑technical stakeholders.
- Strategic, detail‑oriented and solutions‑driven, with a strong sense of ownership and accountability.
- Experience in hospitality, leisure, tourism or large consumer‑facing organizations is an added advantage.
- Proficient in English; Bahasa Malaysia is an added advantage.
Be part of an exciting history‑in‑the‑making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company. Apply now!