Manager, Culture & Inclusion

Prudential Group; Kuala Lumpur; On-site; MYR 90,000 - 120,000; Full time

Job summary

A leading insurance provider in Kuala Lumpur seeks a Cultural and Engagement Manager to enhance employee experience and drive initiatives that promote inclusion. The role involves managing programs, analyzing employee feedback, and collaborating with stakeholders. Candidates should have a bachelor's degree in Human Resources or related field, along with proven skills in project management, communication, and data analysis. This position offers opportunities for significant impact within a diverse workplace environment.

Qualifications

• Experience in culture or employee engagement roles is necessary.
• Ability to manage multiple priorities effectively.
• Passionate about building inclusive organizational cultures.

Responsibilities

• Drive activation of PruWay within employee experience.
• Implement initiatives to improve employee experience.
• Lead engagement surveys and analyze results for insights.
• Manage delivery of culture-related programs and initiatives.

Skills

Project management

Analytical skills

Communication skills

Stakeholder management

Creativity

Strategic thinking

Influencing skills

Collaboration skills

Education

Bachelor’s degree in Human Resources or related field

Job description

6d ago , from Prudential Assurance Company Singapore

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Key Responsibilities

• Culture Activation & Embedding
  • Drive the activation and continuation ofPruWay, ensuring it is deeply embedded in the employee experience and work culture.
  • Partner with stakeholders in Head Office and LBUs to integrate cultural and inclusive principles and behaviours into processes, programs, and communications with proper tracking mechanism for success.
• Employee Experience
  • Identify and implement opportunities to improve employee experience across the lifecycle—from onboarding to offboarding.
  • Collaborate with HR and business leaders to ensure policies and practices are aligned with our values and principles of diversity, inclusion and belonging.
• Engagement & PruVoice
  • Lead the planning and execution of Groupwide engagement survey -PruVoice, ensuring robust employee feedback mechanisms.
  • Analyse PruVoice results to derive actionable insights.
  • Develop strategies to amplify employee voice and foster a culture of listening and responsiveness.
• Program Management
  • Manage end-to-end delivery of culture and inclusion-related initiatives, including timelines, budgets, and stakeholder engagement.
  • Monitor impact and effectiveness of programs through data and feedback, recommending improvements as needed to ensure ongoing progress towards a inclusive and engaged workplace.

Qualifications & Experience

• Bachelor’s degree in Human Resources, Organizational Development, or related field.
• Previous experience in culture, inclusion, or employee engagement roles.
• Strong project management skills with ability to manage multiple priorities.
• Strong analytical skills with ability to analyse large dataset for actionable insights.
• Excellent communication and stakeholder management skills.
• Passion for building inclusive, high-performing organisational cultures.
• Strategic thinking with a hands‑on approach.
• Strong influencing and collaboration skills across diverse teams.
• Data-driven mindset with ability to translate insights into action.
• Creativity and innovation in designing employee experiences.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part‑time / fixed‑term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third‑party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

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