Manager, Communications and Organizational Change Management

BD Malaysia; Kuala Lumpur; On-site; MYR 120,000 - 160,000; Full time

Job summary

A leading global medical technology company in Kuala Lumpur seeks a Manager, Communications and Organizational Change Management. The role focuses on driving internal engagement and developing communication strategies for transformation initiatives. The ideal candidate has experience in large multinational corporations, strong leadership skills in communications, and a passion for elevating employee experience. Join a dynamic team dedicated to making a positive impact in the health sector with your expertise in change management.

Qualifications

• Proven experience in communications and organizational change management.
• Ability to navigate ambiguity and adapt to dynamic environments.
• Certified as a change practitioner.

Responsibilities

• Act as a trusted advisor on communication and change strategies.
• Define and execute the communication strategy for the shared service center.
• Drive internal engagement through strong EVP.

Skills

Excellent written and verbal communication skills

Experience leading organizational change

Strong understanding of GBS or shared services

Strategic problem solving

Passionate about employee experience

Collaborative working style

Proficient listening

Education

Degree in relevant field or equivalent experience

Job description

Manager, Communications and Organizational Change Management

Job Description Summary
As Communications and Organizational Change Management Manager, you will play a key role in enabling the people side of change for Global Business Services (GBS) transformation initiatives, along with driving internal engagement through a strong EVP (Employee Value Proposition), and compelling external employer branding activities for the Greater Asia Shared Service Center (GASSC).

Job Description
We are the makers of possible.

B D is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find breakthrough solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Job Responsibilities

• Act as a trusted advisor to the global Hire to Retire (HTR) service line and Greater Asia GBS Regional Team on communication and change strategies.
• Define and operationalize the communication strategy for the Greater Asia Shared Service Center. Pull through global messaging and tailor culturally relevant content for effective communications, consistent with the overall GBS brand and messaging.
• Drive internal engagement through a strong EVP (Employee Value Proposition), maximizing fit‑for‑purpose channels.
• Define and deliver on compelling external employer branding activities for the GASSC, in partnership with HR.
• Provide guidance to communications and engagement initiatives within the Hire to Retire service line.
• Develop and implement organizational change strategies to ensure successful adoption for projects and programs.
• Monitor and measure readiness, adoption, and benefit realization for change/transformation initiatives. Gauge associate engagement to continuously improve.

Requirements:

We are looking for a leader with a background from a large multinational corporation and proven experience in communications and organizational change management, ideally in a shared services or Global Business Services environment.

To be successful in this role, you should be able to demonstrate:

• Excellent written and verbal communication skills, with sensitivity to cultural nuances.
• Experience leading organizational change and communications, certified as a change practitioner.
• Strong understanding of GBS or shared services environments.
• Strategic problem solver with a hands‑on approach.
• Passionate about the people side of change and elevating employee experience.
• Proficient listener and storyteller.
• Relentless pursuit of excellence mindset.
• Ability to navigate ambiguity and adapt in a highly dynamic environment.
• Highly collaborative working style, true standout colleague.
• Proven track record in influencing, building confidence and trust.
• Strong sense of accountability and planning skills.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Primary Work Location
MYS Kuala Lumpur - Jalan Kerinchi

Work Shift
MY1 Standard (Malaysia)