Manager/AVP, Trade Sales (Penang)

Alliance Bank; George Town; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading banking institution in Malaysia is looking for a Manager or Assistant Vice President for their Trade Sales department in Penang. The successful candidate will boost trade revenues through strategic sales growth and client relationship building. Responsibilities include driving revenue growth, providing marketing support, and conducting training. Candidates should possess at least 5 years of experience in Trade Sales, excellent communication skills, and a solid understanding of international trade rules. This role offers the opportunity to lead initiatives and enhance market share.

Qualifications

• At least 5 years of experience in Trade Sales and Business Development.
• Good knowledge of market trends and current developments.
• Exposure to Vendor Financing is an advantage.

Responsibilities

• Drive revenue growth from existing portfolio.
• Provide trade sales and marketing support.
• Build and achieve sales pipelines.
• Conduct trade-related trainings and market research.

Skills

Written and verbal communication

Interpersonal skills

Strategic and business perspective

Leadership ability

Project management

Negotiation and influencing

Planning and organization

Resourceful under pressure

Education

Knowledge of ICC rules related to International Trade

Good knowledge of trade products and operational procedures

Strong business environment awareness

Job description

Role Overview

Alliance Bank Malaysia Berhad and its subsidiary, Alliance Islamic Bank Berhad, offers banking and financial solutions through its consumer, SME, corporate, commercial and Islamic banking. The Bank provides easy access to its broad base of customers throughout the country via multi-pronged delivery channels that include retail branches, Privilege Banking Centres, Business Centres, Investment Bank branches, and mobile and Internet banking.

Position

We are currently seeking a high caliber professional to join our Transaction Banking department as a Manager or Assistant Vice President, Trade Sales (Penang)

The Role

A successful candidate in this position will be tasked to build up the sales pipeline to help drive up trade revenues (interest and trade fee incomes) achieved through aggressive sales growth, effective client planning and tailoring of deals to satisfy customer trade related requirements.

Key Responsibilities

• Responsible for driving utilizations, revenue growth and new business growth from existing portfolio
• Responsible to provide trade sales and marketing support to achieve the objective and financial target for trade finance.
• Drive target market segmentation and wallet sizing exercise, in order to develop strategies to enhance market share.
• Build pipelines and achieve closures / mandated deals.
• Perform tele-marketing and/ or site visits to build close customer relationship.
• Review Trade Finance reports and identify customers for marketing effort to solicit for trade limit utilizations and non-trade financing products as well as to obtain feedbacks and suggestions.
• Identify potential customers through customer’s referrals, collection bills and export Letter of Credit advised by the bank. Work together with Relationship Manager to explore business opportunities.
• Continuously follow-up with customers marketed to track results and initiate the required follow up actions.
• Support Relationship Managers for joint marketing calls and assist other business to maximize cross sell opportunities.
• Conduct trade related trainings to Relationship Managers.
• Conduct training to trade customers to instill product knowledge as well as deepen customers share of trade wallet.
• Obtain market intelligence, establish network and update database of competitor’s offering.
• Liaising with Trade Operations to ensure that customer service levels are maintained at all times.
• Preparing regular reports on sales progress for monitoring purposes.
• Work closely with business units for customer referrals and conduct product briefing/training to instill product knowledge as well as deepen customers share of wallet.
• Work with Implementation, Operations, Marketing, Product Management Team & other technical team to ensure high quality delivery throughout the sales process.
• Conduct market research and competitive analysis on products/services.

Job Requirements

Skills

• Good written and verbal communication skills.
• Good interpersonal skills and strong customer service culture.
• Excellent strategic & business perspective to achieve targeted sales results.
• Excellent interpersonal skills and strong customer service culture.
• Excellent people and project management.
• Effective written and verbal communication and presentation skills.
• Strong communication, negotiation and influencing skills.
• Excellent planning and organization skills to meet objectives and deadlines.
• Leadership ability [to inspire, motivate and lead a team], entrepreneurial attitude and a good team player.
• Resourceful and able to work under pressure to meet target and deadlines.
• Working within the human resource capability profile.

Education/Knowledge

• Well verse with the relevant International Chambers of Commercial (ICC) rules related to International Trade (e.g. Uniform Custom for Documentary Credits, International Chamber of Commerce Publication No. 600 (UCP600), Uniform Rules for Collection, International Chamber of Commerce Publication No. 522 (URC 522), Incoterms rules by International Chamber of Commerce and etc.
• Good knowledge of trade products and operational procedures.
• Knowledge of market trends and current developments
• Strong business environment awareness and sensitivity to business issues.
• In depth knowledge of trade product and operational procedures and leverage their applications to provide first rate service to all contacts.
• Exposure to Vendor Financing would be an added advantage.

Experience

• Experience in developing sales strategies and performance metrics.
• Awareness of market competition and trends.
• At least 5 years’ direct & in-depth experience in Trade Sales and Business Development, Relationship Managers are also encourage (especially in Corporate/Commercial) that are familiar with Trade Facilities.

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