Management Trainee (Fresh Graduate)

Ayam Gepuk (M) Sdn Bhd; Pasir Gudang; On-site; MYR 20,000 - 100,000; Full time

Job summary

A food and beverages company in Malaysia is seeking candidates for its Management Trainee Program. This program offers comprehensive training across various aspects of outlet operations, including food preparation, service, and customer engagement. Ideal candidates are fresh graduates with relevant educational qualifications and are passionate about delivering excellent customer service. The role includes significant career development opportunities and benefits such as a basic salary, EPF, and meals.

Benefits

Basic Salary

EPF, EIS, SOCSO

Daily Meal

Uniform

Hostel

Annual Leave

Medical Leave

Medical Benefit

Fast Track Career Development

Qualifications

• Fresh grads encouraged to apply.
• Candidates with Certificate and STPM must have at least 3 months of relevant experience.
• Malaysian citizen required.

Responsibilities

• Undergo training in operations, food preparation, and customer service.
• Guide teams to meet performance goals.
• Develop leadership skills.

Skills

Good communication skills

Leadership

Customer service

Teamwork

Education

Certificate / STPM / Diploma / Degree in Hospitality Management or related fields

Job description

Requirement

• Fresh grads encouraged to apply.
• Educations level required:Certificate / STPM / Diploma & Degree Holder in Hospitality Management/ Business Administration/ Entrepreneurship/ Culinary/ Tourism Management/ Other related fields
• Candidates with an education level at Certificate and STPM, must have at least 3 months of working experience in Food & Beverages or Retail.
• Good communication and writing skills in English and Bahasa Malaysia.
• Malaysian citizen.
• Willing to work shifts, including weekends and public holidays.
• Outgoing, confident, and passionate about delivering excellent customer service.
• A natural leader who loves meeting people and working in teams.
• Open to relocation and travel as required.

Responsibility

Training Brief:

You will be undergoing 3 months Management Trainee Program which is located at PAK GEMBUS training Centre @ Maxxim Citylights, Sentul KL. After training completion, you will be posted at our outlet in Malaysia (Pahang, Perlis, Kedah, Perak, Pulau Pinang, Selangor, Kuala Lumpur, Melaka, Johor and Negeri Sembilan). In the program you will learn and participate in:

• All aspects of outlet operations, including food preparation, service, inventory, and cleanliness.
• Daily operational tasks for hands‑on learning.
• How to support and guide teams to achieve performance goals.
• The supervisory roles to develop leadership skills.
• How to deliver excellent customer experiences by resolving issues and managing feedback.
• Develop strategies to improve customer satisfaction.
• To work with managers and the operations team to implement company policies.
• Sales analysis, cost control, and profit maximization.
• Understand how to achieve sales and operational targets.
• To identify and address operational challenges effectively.
• Develop decision‑making skills to maintain service quality.
• Learn to adapt by relocating or traveling for training and operational exposure.

Benefits

• Basic Salary
• EPF, EIS, SOCSO
• Daily Meal
• Uniform
• Hostel
• Annual Leave
• Medical Leave
• Medical Benefit
• Fast Track Career Development

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