Logistics Specialist

JD.COM; Seberang Perai; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading logistics provider in Penang is seeking a qualified candidate to manage vendor relations and oversee logistics operations. The ideal candidate should have a bachelor's degree in a relevant field and experience in logistics operations. Proficiency in Mandarin and English is required, as you'll communicate regularly with headquarters in China. This role offers opportunities for collaboration and requires a proactive approach to managing 3PLs and improving performance metrics.

Qualifications

• Solid experience in logistics operations or related roles.
• Experience managing third-party logistics providers.
• Proficient in Mandarin and English, both written and spoken.

Responsibilities

• Build and strengthen partnerships with 3PLs.
• Lead business discussions with potential service providers.
• Oversee daily vendor management and operations.

Skills

Vendor management

Negotiation skills

Interpersonal skills

Proactive attitude

Education

Bachelor’s degree in Logistics, Supply Chain, Business, or related fields

Job description

Our Company

JD Logistics (HKEX: 2618) is a global provider of technology-driven supply chain and logistics services. Established as a dedicated business group of JD.com in April 2017, JD Logistics serves a wide range of businesses and individual consumers, reaching nearly every corner of China. Continuously expanding its global network, JD Logistics is committed to enhancing global supply chain efficiency and sustainability through cutting-edge technology.

About the Job

Key Responsibilities:

• Build and strengthen partnerships with 3PLs and collaborative warehouses to support business growth.
• Lead business discussions and negotiate terms with potential service providers.
• Establish and improve vendor performance evaluation systems.
• Oversee daily vendor management and coordinate with cross-border teams to ensure delivery and fulfillment quality.
• Supervise daily operations of 3rd party warehouse in Penang (inbound, storage, outbound, sorting).
• Handle operational exceptions and resolve issues promptly with service providers and clients.
• Monitor KPIs, optimize processes, and control operational costs.
• Coordinate with internal teams to ensure seamless execution and issue resolution.
• Ensure resource availability for key accounts and high-priority clients.
• Drive cost optimization while enhancing service efficiency and customer satisfaction.

Qualifications:

• Bachelor’s degree or above in Logistics, Supply Chain, Business, or related fields.
• Solid years of experience in logistics operations, vendor management, or related roles.
• Proven negotiation skills and experience managing third-party logistics providers with a track record of achieving strong business outcomes.
• Strong service orientation, collaborative mindset, and the ability to work effectively across cultures and functions.
• Excellent interpersonal and communication skills with logical thinking and a proactive attitude.
• Proficiency in Mandarin and English (both written and spoken) is required, as this role involves regular communication with China headquarters and cross-border stakeholders.
• Candidates who are immediately available or able to start on short notice will be given priority.