Logistics Associate

C.H. Robinson; Malaysia; On-site; MYR 30,000 - 50,000; Full time

Job summary

A global logistics company is seeking a Logistics Associate to support operational tasks and ensure timely responses to customer requests. The ideal candidate will possess a High School Diploma and demonstrate strong verbal communication skills. The role involves working on-site with peers to foster collaboration and delivering impactful results. Benefits include EPF contributions and group health insurance, with opportunities for growth in a diverse and inclusive environment.

Benefits

EPF contribution 15%

Group Health Insurance

Flexible Benefit (Dental treatment or Optical purchase)

Birthday Leave

Qualifications

• High School Diploma and/or GED required.
• Fluency in English and local language site-specific.
• Ability to work flexible hours, including overtime.

Responsibilities

• Ensure transportation arrangements for shipments.
• Provide timely and professional responses to customer requests.
• Conduct systems trainings to external parties.
• Follow standard operating procedures and update when necessary.

Skills

Fluent in English

Strong verbal and written communication skills

Detail oriented

Ability to problem solve quickly and accurately

Able to work in a fast-paced environment

Ability to prioritize and handle a variety of tasks

Education

High School Diploma and/or GED

Bachelor’s degree from accredited college or university

Tools

Microsoft Office Suite

Job description

C.H. Robinson is seeking a Logistics Associate to support assigned team with operational tasks within the C.H. Robinson Transportation Management System, general account maintenance and any additional structured work assignments required. In this key position, you will be expected to handle any internal or external communication with professionalism and courtesy.

At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with your peers five days a week, fostering creativity and producing impactful results through face-to-face interactions. Experience the full benefits of teamwork and immediate collaboration in a vibrant and engaging workplace.

Responsibilities

The duties and responsibilities of this position consists of, but are not limited to, the following:

• Ensure Transportation arrangements are made for shipments by the following:
  • Providing timely and professional written and verbal responses to customer requests
  • Booking transportation loads in the Transportation Management System
  • Monitoring team mailboxes
  • Resolving simple exceptions to any pre-defined processes
  • Scheduling delivery appointments with receivers
  • Making any necessary changes as requested by the customer within the Transportation Management System
  • Manual building and creating new Transportation loads within the Transportation Management System
• Conduct systems trainings to external parties
• Follow standard operating procedures and update when gaps are identified
• Run, format, or distribute any reports to the appropriate internal or external parties
• Contribute to projects that utilize the C.H.Robinson project-based delivery model
• Other duties or responsibilities as assigned according to the team and/or country specific requirements

Required Qualifications

Required:

• High School Diploma and/or GED
• Ability to work flexible schedule on occasion, including overtime hours when requested
• Site Specific: Fluent in English and the primary language of the applicable region

Preferred Qualifications

Preferred:

• Bachelor’s degree from accredited college or university
• Prior experience in Supply Chain, Transportation, and/or Logistics
• Proficient in Microsoft Office Suite of programs
• Solid understanding of Information systems
• Friendly and articulate phone demeanor
• Strong verbal and written communication skills
• Detail oriented
• Able to work in a fast-paced and dynamic environment
• Ability to problem solve quickly and accurately
• Ability to prioritize and handle a variety of tasks
• Ability to motivate and encourage change, able to get positive results in a very large, dispersed organization
• Values a diverse and inclusive work environment

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Benefits

• EPF contribution 15%
• Group Health Insurance
• Flexible Benefit (Dental treatment or Optical purchase)
• Birthday Leave