LEGAL EXECUTIVE ( SALES DEPARTMENT)

Tee Ip; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A legal services firm in Kuala Lumpur is looking for a Legal Executive in the Sales Department. You'll be generating new sales, offering clients advice on intellectual property matters like trademarks and patents, and maintaining relationships with clients. The ideal candidate has a Diploma in a relevant field and at least one year of sales and marketing experience. Proficiency in Bahasa Malaysia and English is required, with Mandarin as a plus. A great opportunity to grow in a dynamic environment.

Qualifications

• Prior experience in a customer-facing role preferred.
• At least 1 year of working experience in sales and marketing.
• Fluency in Bahasa Malaysia and English required.

Responsibilities

• Advise clients on various IP matters relevant to their business.
• Maintain business relationships with existing and new clients.
• Organize/attend seminars and produce articles for business development.

Skills

Excellent writing skills

Interpersonal communication skills

Problem-solving skills

Active listening skills

Time management

Flexibility

Education

Diploma or equivalent in Law/Finance/Accounting/Banking/Business Studies/Administration/Management/Marketing

Tools

MS Office (Word, Excel, PowerPoint)

Job description

As a Legal Executive (Sales Department), you are responsible to generate new sales, deliver advice and maintaining relationships with new and/or existing clients. An in-depth understanding of IP protection and framework is expected from you in Malaysia and other jurisdictions.

Job Responsibilities

To advise clients on various IP matters relevant to their nature of business, e.g., trademarks, patent, industrial design, copyright etc.

To advise on legal matters (office actions, oppositions, objections, hearings etc.) pertaining to the registration of Intellectual Property.

To be consistent in follow-ups with clients and have a strong sense of urgency in responding to clients’ enquiries.

To be responsible in maintaining business relationships with existing and/or new clients.

To ensure all assignments/tasks are processed and handled in a timely and efficient manner.

To be an efficient coordinator of all cases being assigned to, and to monitor file statuses to meet deadlines and ensure smooth communication of statuses with clients.

To assist in business development including organizing/attending seminars and producing articles.

To assist in business planning, strategize sales and marketing plan when required.

Personal and Department KPI will be given whereby you are expected to achieve both.

To report to the Head of Department & Management team.

To assist the CEO and other Head of Departments in client-handling matters.

Requirements

Prior experience in a customer-facing role preferred.

Candidate must possess at least a Diploma or other equivalent certification in Law/ Finance/ Accounting/ Banking/ Business Studies/ Administration/ Management or Marketing. All qualifications will be considered.

At least 1 year of working experience in sales and marketing.

Possess own transportation and willing to travel, outstation traveling will be required on an ad-hoc basis.

Excellent writing, phone handling, interpersonal communication and problem-solving skills.

Active listening skills and ability to tailor approach based on client needs.

Ability to work through customer conflict and provide resolution using guidelines and judgement (no scripting).

Ability to be flexible and adaptable based on customers’ and business needs.

Well organized and strong attentiveness to detail.

Ability to establish priorities, manage work independently, and meet deadline.

Possess good computer skills in MS Office, especially Word, Excel and Power Point.

Fluency in Bahasa Malaysia and English, both spoken and written is required.

We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.