Lead Barista/ Supervisor

GeesGroup.co; Shah Alam; On-site; MYR 150,000 - 200,000; Full time

Job summary

A local café is seeking a highly motivated Lead Barista to drive coffee quality, mentor the team, and enhance customer experience. The ideal candidate will have 1-2 years of experience in a high-volume café, deep coffee knowledge, and strong leadership skills. You will be responsible for quality checks, team supervision, and operational management, ensuring a positive atmosphere in the café.

Qualifications

• Minimum 1-2 years of experience as a senior barista or shift lead in a high-volume café.
• Deep knowledge of coffee theory, extraction science, and machine maintenance.
• Proven ability to coach, motivate, and maintain high standards.

Responsibilities

• Set benchmarks for coffee preparation and lead daily quality checks.
• Supervise shifts, assign tasks, and maintain team culture.
• Assist with cash handling, inventory management, and café cleanliness.
• Resolve customer concerns and foster a welcoming atmosphere.

Skills

Team Leadership

Customer Service

Coffee Preparation

Quality Control

Job description

Are you a coffee connoisseur with a passion for people and perfection? Do you thrive in a fast-paced environment and have a talent for coaching a team to excellence? We are seeking a highly motivated and experienced Lead Barista to drive our coffee quality, mentor our team, and elevate the customer experience at our beloved local café.

The Role: What You'll Be Doing

As our Lead Barista, you are the technical expert and the team's mentor. Your primary responsibilities will include:

Quality & Training Leader: Setting the benchmark for all coffee preparation, leading daily quality checks, and conducting hands‑on training on espresso calibration, latte art, and advanced brewing methods.

Team Leadership: Supervising daily shifts, assigning tasks, ensuring efficient workflow, and maintaining a positive, energetic team culture.

Operational Management: Assisting with shift changes, cash handling, inventory management, and ensuring the café space remains clean, compliant, and well‑stocked.

Customer Experience: Leading by example to resolve customer concerns and fostering a welcoming, high‑energy atmosphere.

Qualifications: What You Need to Bring

Experience: Minimum 1-2 years of experience as a senior barista or shift lead in a high‑volume café.

Coffee Expertise: Deep, verifiable knowledge of coffee theory, extraction science, and machine maintenance.

Leadership Skills: Proven ability to coach, motivate, and maintain high standards of performance.

Reliability: Strong organizational and problem‑solving skills, especially under pressure.

Hospitality & Tourism 51-100 employees

Gees Group, established in 2003, is a pioneering culinary enterprise renowned for its exceptional restaurant brands specialising in European and innovative cuisine, operating across multiple locations.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a manager / team lead?
• Which of the following types of coffee do you have experience preparing?
• Do you have experience with inventory management?
• Which of the following languages are you fluent in?