【 KL 】Credit & Marketing Executive

Reeracoen Recruitment; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A recruitment agency in Kuala Lumpur is seeking an Assistant Manager to assist sales efforts and contribute to achieving targets. The role involves market analysis, customer engagement, and collaboration with sales teams. Candidates should possess strong communication skills and an understanding of market trends. You will help maintain positive relationships with clients and support the team in achieving sales goals, ensuring smooth operations within the department. This position provides an excellent opportunity for professional growth and development.

Qualifications

• Strong communication skills for effective sales strategies.
• Ability to analyze market trends and competitor activities.
• Experience in sales support and customer engagement.

Responsibilities

• Assist sales executives to meet sales targets.
• Communicate effectively with clients to maintain relationships.
• Support supervisory activities of sales representatives.
• Address customer complaints and provide solutions.
• Coordinate with suppliers for event arrangements.

Skills

Communication

Teamwork

Market Analysis

Customer Service

Negotiation

Job description

Responsibilities

• Providing assistance to a sales Senior Executive or above to help meet sales target, as well as ensure efficient sales activities.
• Learn from Sales Manager while taking good communication and teamwork among the team.
• Love and understand company culture.
• Support and learn how to analyze the market, competitor, and own company.
• Prepare the documentation following the instruction of superior (e.g. Promotion claim, Distributor claim, Claim from Merchandisers, etc.).
• Support solving the solution and share the solution to the team through the analysis.
• Take proper action based on the approval and instruction from the management.
• Be part of the control tower to manage and handle the Merchandisers.
• Providing assistance to a sales Assistant Manager or above to help meet sales target, as well as ensure efficient sales activities.
• Maintain contact with clients in order to create a good working relationship that fosters increased sales and customer base.
• Well communicate with sales management to plan and develop effective sales strategies and to also set and achieve goals and targets.
• Learn and support supervising the activities of sales representatives and team in order to meet sales target.
• Learn how to satisfy customer’s needs and request, respond to their queries in a timely manner and aspire to deliver a positive customer experience.
• Address issues bordering on pricing, delivery of goods/services, and resolution of customer complaints.
• Good communication and deliver correct message.
• Also company’s direction to customer to make sure customer’s planning are same with company’s decision.
• Learn and brush up the negotiation skills to protect company’s benefit while fulfill customer’s needs and demand.
• Learn and apply understanding of market trends/business practices in taking decisions necessary for enhancing the sales process.
• Be sensitive to changes on market trends and adjust accordingly after discussion and get approval of sales management.
• Display and explain company products/services to potential clients to influence purchase.
• Perform administrative tasks of transaction recording, filing and inventory.
• Ensure the welfare of merchandisers, promoters, and that their concerns are noted and addressed.
• Good communication and cooperation with other department colleagues to make sure daily jobs are on track and smoothly.
• Maintain an updated knowledge of company’s goals, vision, and values to ensure appropriate prioritizing.
• Coordinate with supplier to make a good arrangement for events.
• Participating in any company’s events.

General JD for Assistant Manager/Manager/Senior Manager Level