Key Account Manager - Indirect Channels (Kelantan & Terengganu Regional Dealer Management)

U Mobile Sdn Bhd; Kelantan; On-site; MYR 60,000 - 80,000; Full time

Job summary

U Mobile Sdn Bhd is seeking a Key Account Manager for its Indirect Channels in Kelantan & Terengganu. The role involves spearheading the dealer management team, overseeing business performance, and driving sales strategies while ensuring effective team training and market analysis.

Benefits

Comprehensive medical, dental, optical, and insurance benefits

Flexi working hours arrangements

Staff Line & Device Subsidy

Smart Casual Attire

Child Parental Care Leave

Convenient location with access to public transport

Special employee discounts for selected F&B Brands

Qualifications

• 6 to 8 years' experience in Telco-related environment.
• At least 5 years in sales team management.
• Spoken languages: Malay, English.

Responsibilities

• Manage distributor performance and provide system support.
• Plan and execute Indirect Channel sales strategy.
• Lead and coach the team for productivity.

Skills

Sales Management

Team Leadership

Market Intelligence

Education

Bachelor Degree in Business Administration or equivalent

Job description

Closing Date: 30/10/2025

Key Account Manager - Indirect Channels (Kelantan & Terengganu Regional Dealer Management)

** For registered candidates, please login to apply

Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!

• Awarded for:
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024)
  • Gold Winner for Excellence in Workplace Culture (2021)
• Comprehensive medical, dental, optical, and insurance benefits
• Flexi working hours arrangements
• Staff Line & Device Subsidy
• Smart Casual Attire
• Child Parental Care Leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Special employee discounts for selected F&B Brands

Job Summary

• Spearheading the dealer management team and responsible team, overseeing prepaid and postpaid business for the region. Involved in operational re-engineering and information system development and deployment to create departmental value contributions to U Mobile.

The Day-To-Day Activities

• Manage distributor performance by working closely and managing portfolio in the respective areas/regions;
• Provide system support to distributors: network, creation, modification, and termination;
• Provide trade marketing support: event, signage, POSM & pyramid performance;
• Plan, lead, execute, and monitor the effectiveness of Indirect Channel sales strategy and seek new opportunities to expand UM touchpoints & pyramid;
• Deepen dealers' loyalty through activations (Prepaid with plans and Postpaid);
• Ensure proper training:

• System: Genuine and accurate activations through control system & system knowledge
• Product: Full range of products
• How to Sell: Accurate and correct information given
• Incentives / Pyramid: Proper guidance in building loyalty
• POSM: Latest & up-to-date POSM

• Monitor market movements through market intelligence;
• Lead, coach, and manage team productivity, communication, and projects;
• Coordinate inter-departmental requirements to meet sales objectives and support resources;
• Manage dealership relations to ensure quality and productive contributions; and
• Approve dealership grants with sound justifications and judgment in respective areas or regions.

About You

• Bachelor Degree in Business Administration or equivalent
• 6 to 8 years' experience in Telco-related environment with at least 5 years in sales team management

Spoken Languages: Malay, English

What’s Next?

After applying online, our team will review your application. Due to high volume, only shortlisted candidates will be notified.