Junior IT Pre-Sales Engineer

Agensi Pekerjaan Great Pyramid Sdn Bhd; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

A Malaysian IT solutions provider is seeking a Junior IT Pre-Sales Engineer to assist in customer requirements, solution design, and technical presentations. Suitable candidates should have a degree in Engineering or IT with some experience in a relevant technical role. Strong communication and problem-solving skills are essential. This position offers foundational experience in technical and business aspects of IT solutions in Kuala Lumpur.

Qualifications

• 1-3 years of experience in a pre-sales, technical support, or solution engineering role.
• Strong understanding of cloud computing, networking, SaaS, cybersecurity.
• Ability to explain complex technical concepts to non-technical stakeholders.

Responsibilities

• Assist in gathering customer requirements during sales meetings.
• Support sales teams in answering basic technical queries from customers.
• Help senior engineers in designing IT solutions tailored to client needs.

Skills

Communication skills

Problem-solving skills

Education

Bachelor's degree in Engineering, Computer Science, IT

Job description

Our client has been incorporated since year 2014, a Malaysian based company, focusing on the next generation ICT solution provider. As a strategic technology and business partner, they provide comprehensive and substantial solution for clients to plan, build and support their IT infrastructure and systems.

Role Overview

An Junior IT Pre-Sales Engineer supports senior engineers and the sales team by assisting in customer requirement analysis, solution design, and technical presentations. This role provides foundational experience in both technical and business aspects of IT solutions.

Key Responsibilities

• Assist in gathering customer requirements during sales meetings.
• Participate in initial discovery calls to understand client pain points.
• Support sales teams in answering basic technical queries from customers.
• Help senior engineers in designing IT solutions tailored to client needs.
• Conduct research on new products and emerging technologies.
• Document solution designs and configurations under guidance.
• Assist in creating technical presentations and product demonstrations.
• Contribute to writing responses for RFIs/RFPs.
• Work with sales teams to develop pricing and solution documentation.
• Maintain a database of technical solutions and case studies.
• Complete vendor training and certifications (CCNA, AWS Cloud Practitioner, etc.).
• Stay up to date on industry trends and competitive technologies.
• Shadow senior engineers during customer meetings to gain hands-on experience.

Requirements

• Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field.
• 1-3 years of experience in a pre-sales, technical support, or solution engineering role.
• Strong understanding of [industry-specific technologies, e.g., cloud computing, networking, SaaS, cybersecurity, etc.].
• Excellent communication and presentation skills.
• Ability to explain complex technical concepts to non-technical stakeholders.
• Strong problem-solving and customer-facing skills.