Jewellery Sales Team Lead - Drive Growth & Service

Luk Fook Prestige (M) Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading jewellery retailer in Kuala Lumpur is seeking an experienced candidate for a management position. Ideal applicants will have over 8 years of retail experience, including at least 4 years in jewellery management. Responsibilities include overseeing department operations, enhancing customer relations, and driving sales. The role requires strong communication skills in English, Chinese, Cantonese, and Mandarin. Attractive remuneration packages and benefits are provided, including leave and medical insurance.

Benefits

Attractive remuneration package

10–12 days off per month

Attendance bonus, Meal allowance, Sales commission

Annual leave, Birthday leave, Full Paid Sick Leave

Medical Insurance

Professional on-the-job training

Development opportunities

Staff Discount

Qualifications

• 8+ years in retail, including 4+ years in jewellery or management.
• Strong customer service skills & communication in multiple languages.
• Ability to coach and motivate a sales team.

Responsibilities

• Assist to manage the operation of the department.
• Build and maintain strong customer relationships.
• Drive sales through effective merchandising and promotions.

Skills

Customer service skills

Written communication in English, Chinese, Cantonese & Mandarin

Logical thinking and analytical ability

Coaching and motivating sales team

Proficient with POS systems and Microsoft applications

Tools

POS systems

Microsoft applications

Job description

A leading jewellery retailer in Kuala Lumpur is seeking an experienced candidate for a management position. Ideal applicants will have over 8 years of retail experience, including at least 4 years in jewellery management. Responsibilities include overseeing department operations, enhancing customer relations, and driving sales. The role requires strong communication skills in English, Chinese, Cantonese, and Mandarin. Attractive remuneration packages and benefits are provided, including leave and medical insurance.