Jewellery Customer Experience Specialist

Malabar Gold & Diamonds; Seremban; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading jewellery retailer located in Negeri Sembilan is seeking dedicated sales associates to provide outstanding customer service in its store. Responsibilities include greeting customers, assisting with jewellery selection, processing sales transactions, and maintaining an organized store environment. Ideal candidates will possess excellent communication skills and a passion for jewelry. This role offers opportunities for personal growth and development within a dynamic retail environment.

Qualifications

• Strong communication and interpersonal skills.
• Ability to provide exceptional customer service and manage inquiries.
• Willingness to learn about products and industry trends.

Responsibilities

• Greet and welcome customers to the jewellery store.
• Assist customers in jewellery selection and provide product information.
• Process sales transactions accurately and efficiently.

Skills

Customer service

Sales skills

Knowledge of jewellery

Relationship building

Tools

CRM software

Job description

A leading jewellery retailer located in Negeri Sembilan is seeking dedicated sales associates to provide outstanding customer service in its store. Responsibilities include greeting customers, assisting with jewellery selection, processing sales transactions, and maintaining an organized store environment. Ideal candidates will possess excellent communication skills and a passion for jewelry. This role offers opportunities for personal growth and development within a dynamic retail environment.