Japanese-Speaking Guest Services Supervisor

Marriott Hotels Resorts; Petaling Jaya; On-site; MYR 30,000 - 50,000; Full time

Job summary

A prestigious hospitality chain located in Petaling Jaya, Malaysia, is seeking a supervisory candidate focused on ensuring staff collaboration for optimal service. Responsibilities include monitoring staff appearance, assisting with hiring and training, and ensuring guest satisfaction through attentive service. Ideal applicants should have at least 2 years of related experience, minimum 1 year of supervisory experience, and possess a high school diploma or equivalent. Join a dynamic team dedicated to excellence in hospitality.

Qualifications

• At least 2 years of related work experience.
• At least 1 year of supervisory experience.
• Ability to follow safety and security policies.

Responsibilities

• Ensure staff work together for optimum service.
• Inspect grooming and attire of staff.
• Welcome and acknowledge all guests according to standards.
• Assist in hiring, training, and mentoring employees.
• Monitor dining rooms for seating availability and guest safety.

Skills

Teamwork

Communication

Leadership

Attention to detail

Customer service

Education

High school diploma or G.E.D. equivalent

Job description

A prestigious hospitality chain located in Petaling Jaya, Malaysia, is seeking a supervisory candidate focused on ensuring staff collaboration for optimal service. Responsibilities include monitoring staff appearance, assisting with hiring and training, and ensuring guest satisfaction through attentive service. Ideal applicants should have at least 2 years of related experience, minimum 1 year of supervisory experience, and possess a high school diploma or equivalent. Join a dynamic team dedicated to excellence in hospitality.