Japanese-Speaking Customer Retention Specialist in KL

HP; Kuala Lumpur; On-site; MYR 48,000 - 60,000; Full time

Job summary

A leading global technology firm in Malaysia is seeking a Customer Retention Specialist who speaks Japanese. The role involves building relationships with clients and executing sales strategies to enhance customer retention. Ideal candidates should have a four-year degree and 2-4 years of relevant experience, with specific proficiency in the Japanese language to manage the Japan market. This full-time position offers diverse responsibilities in a dynamic environment.

Qualifications

• Proficiency in Japanese Language to manage the Japan Market.
• Demonstrated competence in sales strategies and execution.

Responsibilities

• Develops an understanding of the organization's services and software.
• Builds professional relationships with clients.
• Supports in developing sales strategies.
• Maintains organized records of leads and customer interactions.
• Tracks and reports on sales metrics.

Skills

Business To Business

Customer Relationship Management

Demonstration Skills

Enterprise Sales

Outbound Calls

Product Knowledge

Sales Process

Microsoft Office

Sales Prospecting

Selling Techniques

Solution Selling

Value Propositions

Education

Four‑year or Graduate Degree in Sales, Marketing, Business Administration or related discipline

2‑4 years of work experience in technical selling or related field

Tools

Microsoft Office

Job description

A leading global technology firm in Malaysia is seeking a Customer Retention Specialist who speaks Japanese. The role involves building relationships with clients and executing sales strategies to enhance customer retention. Ideal candidates should have a four-year degree and 2-4 years of relevant experience, with specific proficiency in the Japanese language to manage the Japan market. This full-time position offers diverse responsibilities in a dynamic environment.