IT Support Engineer: Elevate End-User IT & Security

LSA Architects; Puchong; On-site; MYR 40,000 - 60,000; Full time

Job summary

A technology firm in Malaysia is seeking an IT Support Engineer/Technician to provide essential user support and manage IT assets. The ideal candidate possesses a strong foundation in desktop support, Microsoft 365, and Active Directory, along with experience in security tools and cloud technologies. Responsibilities include resolving hardware/software issues, managing IT inventory, and ensuring effective user onboarding. This is a great opportunity for those passionate about IT and technology.

Qualifications

• Strong background in desktop support and IT troubleshooting.
• Experience with Microsoft 365 administration.
• Basic understanding of cloud and virtualization technologies.

Responsibilities

• Provide first and second-level support to end-users.
• Troubleshoot and resolve hardware and software issues.
• Manage IT assets and oversee procurement processes.
• Coordinate onboarding and account provisioning tasks.
• Perform regular patch management for device security.

Skills

Desktop support

Microsoft 365

Active Directory

Security tools

Cloud technologies

Virtualization technologies

Tools

Azure

Hyper-V

Autodesk

Job description

A technology firm in Malaysia is seeking an IT Support Engineer/Technician to provide essential user support and manage IT assets. The ideal candidate possesses a strong foundation in desktop support, Microsoft 365, and Active Directory, along with experience in security tools and cloud technologies. Responsibilities include resolving hardware/software issues, managing IT inventory, and ensuring effective user onboarding. This is a great opportunity for those passionate about IT and technology.