IT Shift Support Engineer — Flexible 3–4 Day Week

MCSB SYSTEMS(M) SDN BHD; Bayan Lepas; On-site; MYR 150,000 - 200,000; Full time

Job summary

A technology solutions provider in Penang is seeking an IT Support Specialist to assist end users with application incidents. The ideal candidate should hold a diploma in Software Engineering or Computer Science and possess proficiency in MySQL, Oracle, and Microsoft applications. Additionally, being fluent in Mandarin is essential. This role offers flexible working hours, ideally suited for fresh graduates or professionals with relevant experience. Join us to enhance your career in a dynamic environment.

Qualifications

• Diploma holder or above in Software Engineering/Computer Science or equivalent practical experience.
• Proficiency in basic knowledge in MySQL Query and Oracle.
• Ability to speak/read/write Mandarin is essential.

Responsibilities

• Providing support to end users in resolving IT application incidents.
• Tracking, following-up, and resolving outstanding cases in a timely manner.
• Proactively performing continuous process improvements.

Skills

MySQL Query

Oracle

Microsoft applications

Mandarin

Education

Diploma in Software Engineering/Computer Science

Job description

A technology solutions provider in Penang is seeking an IT Support Specialist to assist end users with application incidents. The ideal candidate should hold a diploma in Software Engineering or Computer Science and possess proficiency in MySQL, Oracle, and Microsoft applications. Additionally, being fluent in Mandarin is essential. This role offers flexible working hours, ideally suited for fresh graduates or professionals with relevant experience. Join us to enhance your career in a dynamic environment.