IT operation& maintenance staff/ junior or intermediate level- based Bukit Jalil

Nitori Group; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading furniture and interior company in Kuala Lumpur is looking for IT operation & maintenance staff at junior or intermediate level. The role involves promoting business efficiency using Office365 and RPA tools, application maintenance with SQL, and providing IT support across ASEAN offices. Candidates should have more than 2 years of IT experience, a degree in an IT-related field, and strong communication skills. This position offers a shift-work system, a bonus, medical allowance, and more.

Benefits

Shift-work system with flexible hours

Bonus system

Company pays monthly car parking fee

Medical allowance

Qualifications

• More than 2 years in IT or BPO work experience required.
• Ability to communicate in business level English.
• Experience in application development and system maintenance with SQL.

Responsibilities

• Promote business efficiency through Office365 products and RPA tools.
• Perform investigation and maintenance support using SQL databases.
• Provide technical support and manage IT operations across ASEAN offices.
• Support IT setup for new stores and coordinate with vendors.

Skills

Good communication skills

Analytical skills

Problem-solving skills

Multitasking skills

Education

Bachelor’s Degree in IT-related field

Tools

SQL

Office 365

VBA

JAVA

HTML

Job description

IT operation & maintenance staff / junior or intermediate level – based Bukit Jalil

If you are interested in joining us, please apply now and we will get in touch!

* Only shortlisted candidate will be notified

Job Description Responsibilities

1. Business Process Improvement – Promote business efficiency through the use of Office365 products (PowerAutomate, SharePoint, PowerBI) and RPA tools.
   • Drive workflow automation and digital transformation within the company.
   • Utilize AI and BI tools to improve operational performance.
2. Application Maintenance – Perform investigation and maintenance support using SQL databases.
   • Develop and maintain simple tools to support daily operations.
   • Provide troubleshooting and enhancement for existing applications.
3. IT Support Desk Operation – Install and configure IT hardware, software, and network systems.
   • Provide technical support and handle all IT‑related matters across ASEAN offices.
   • Respond to user requests, resolve issues, and manage cybersecurity measures.
4. New Store Support Operation – Support IT setup for new stores including PC, printer, and network installation.
   • Coordinate with vendors to ensure smooth implementation at new locations.

Job Title Requirement

Experience in work required, more than 2 years in IT industry or BPO industry for IT work experience required.

Good communication skills, able to communicate in business level English.

Knowledge: IT BASIC SKILL (PC / Printer / Network).

Knowledge: Experience in application development and system maintenance with SQL.

Bachelor’s Degree.

Graduated from IT‑related department.

Willing to travel for a business trip if required.

Travel: Malaysia and other foreign countries (mainly ASEAN).

Has a valid passport.

Regardless of Gender.

Ability of Analysis and Problem solving skill.

Preferable

• Experienced in promoting Business Process Automation with Office 365 tools and Power BI to improve business efficiency.
• Experience in improving business processes using AI technologies.
• Experience in business process transformation using RPA tools.
• Experience in Programing for VBA/JAVA/HTML and SQL.
• Great multitasking skills smoothly & calmly in any difficult situation.
• Good at logical thinking.
• Has driving license.
• Ability to read & write in business level Japanese (beginner or intermediate level).
• Start working as soon as possible.

Monthly salary : depends on work experience.

Benefits

• Shift-work system, 8 hours of actual work specified within working hours from : 8.30am - 24:00 or another time frame. Separate lunch break of 1 hour.
• There is work on Saturdays and Sundays or national holidays, depending on the case.
• Has bonus system.
• Monthly car parking fee will pay by company (basement of office building).
• Medical allowance.

NITORI is Japanese No.1 company of Furniture and Interior, which has over 1,000 stores all over the world. We NITORI group has opened over 20 stores in ASEAN, and will expand more and more in some other ASEAN countries soon.

So we are seeking for new IT staff.

We welcome energetic and motivated person. Let's enrich life of people and make our new business in ASEAN successful together!

Please check our company's website for your refference.

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