IT Infrastructure Engineer

Micron Semiconductors; Kampung Sekolah Simpang Ampat; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading memory solutions provider in Penang is seeking an IT professional to provide daily technology directions and maintain collaboration with global IT operations. Candidates should have about 2 years of relevant IT experience and a good understanding of network architectures, TCP/IP, and enterprise server management. You will work closely with various teams, focusing on incident management and system monitoring while ensuring compliance with service agreements.

Qualifications

• About 2 years of experience in IT.
• Good grasp of network architectures and directory services.
• Experience with enterprise server hardware technologies.

Responsibilities

• Provide day to day technology directions.
• Maintain global collaboration with IT operations teams.
• Monitoring system performance metrics.
• Incident and problem management.

Skills

Network architectures

TCP/IP

Windows/Linux Server Operating System

Interpersonal skills

Education

Master’s/Bachelor’s Degree in Computer Science/Engineering

Tools

Windows Server

VMware

Citrix

Enterprise SAN/NAS

Job description

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

Responsibilities and Tasks

You will work regularly with Micron’s Business Units to ensure solutions meet or exceed business requirements. You will be expected to suggest, promote, and leverage published standards to minimize environment complexity and ensure regulatory as well as license compliance. You will have the opportunity to travel to other Micron sites as well as technology conferences and trainings.

As part of your responsibilities you will be required to:

• Provide day to day technology directions within Windows Server, VMware, and Citrix
• Maintain global collaboration with the other Micron IT operations teams, both internal and external to I&O
• Operational support escalation
• Incident management and problem management
• Maintain OLA and SLA agreements with other Micron Business Units

Specific responsibilities include (but are not limited to):

• Continually improves operations through routine monitoring of system performance metrics and proactive actions.
• Reviewing of system log files, trend analysis, configuration, incident and problem management processes.
• Recommends and works with the Solution and Enterprise Architect on system or architectural changes when needed to improve performance, high availability, scalability, or propose innovative technologies.
• Ensures architectural consistency and provides technical direction through roadmap process, knowledge management, disaster recovery plan development and testing.
• Creating all the necessary documentation for any changes in the environment or innovative technology deployments as reference architecture for the global operation team.

Requirements

• Master’s/Bachelor’s Degree with good Honours in any Computer Science/Engineering field
• Good interpersonal skills.
• About 2 years of experience, and good solid grasp of the following:
• Network architectures, TCP/IP, name resolution and directory services
• Support acquisition, installation, maintenance, and administration of large enterprise SAN, NAS & enterprise Backup environment.
• Windows/Linux Server Operating System and their relevant tools to handle them.
• Networked PC and Windows/Linux environment support
• Enterprise-class server hardware technologies demonstrated in a data center

About Micron Technology, Inc.

We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.

To learn more, please visit micron.com/careers

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

To request assistance with the application process and/or for reasonable accommodations,please contact ************@micron.com