IT Business Analyst / Functional Analyst

SWIFT; Kuala Lumpur; On-site; MYR 90,000 - 120,000; Full time

Job summary

A global financial services provider in Kuala Lumpur is looking for a Senior Business Analyst. In this role, you will work on the New Payments Platform (NPP), delivering key functionalities and collaborating with stakeholders to enhance product features. The ideal candidate has 6-7 years of experience, strong communication skills, and is fluent in English. A competitive package and a diverse work environment are offered.

Benefits

Competitive package

Career control

Support for performance

Diverse work environment

Freedom to be yourself

Qualifications

• Minimum 6 - 7 years in a similar capacity.
• Knowledge/Experience in Agile processes will be an advantage.

Responsibilities

• Define, analyze, validate and maintain functional requirements.
• Validate proposed solutions to technical or business problems.
• Provide technical or relevant business knowledge during development.
• Understand technological trends and apply knowledge to solutions.
• Challenge the status quo and seek efficient solutions.

Skills

Autonomous

Customer oriented

Strong communication skills

Open-minded

Solutions oriented

Team player

Fluent in English

Education

University degree in Computer Science, Electronic Engineering, Business or equivalent

Tools

JIRA

Confluence

Swift Interfaces

Public Cloud providers (AWS, Azure, GCP)

Modeling tools (e.g. UML, BPMN)

Design Thinking

Job description

ABOUT US

We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.

We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.

About the Role

You would be working as a Senior Business Analyst for the AU-NPP PAG DMC squad. The squad handles the critical customer-edge components of the New Payments Platform (NPP - which is an industry-wide payments platform for Australia). The squad delivers the Payment Gateway, Domestic Messaging Channel and Basic Infrastructure Management Portal application to the end consumers. Together with the squad members, you would work closely with the Product Owner and the other business stakeholders to continuously deliver new features and maintain the products.

What to expect

• You will define, analyze, validate and maintain functional requirements by working constructively in close liaison with stakeholders, and in line with evolving business requirements.
• You will validate proposed solutions to technical and/or business problems in relation to current and future business environment, reconciling business requirements with technical solutions.
• You will provide technical or relevant business knowledge during all phases of the development and resolve unique and complex business problems, recognising technical constraints.
• You will understand technological trends in own area of responsibility and apply this knowledge to bring solutions to the customers.
• You will challenge the status quo and think out of the box for alternative/most efficient solutions.

What will make you successful?

Soft skills

• Autonomous, empowered with the ability to adapt and respond to change
• Customer oriented and quality-oriented mindset, with strong communication skills
• Open-minded, curious, solutions oriented, and a true team player – gaining energy through collaboration with others
• Fluent in English (spoken and written)

Competency skills

• Knowledge in collaborative tools (e.g. JIRA, Confluence)
• Knowledge on Swift Interfaces (e.g. SAG, SNL, SAA) and Swift payments landscape
• Knowledge of PAG-DMC (Payment Gateway and Domestic Messaging Channel) solution for NPPA (New Payments Platform Australia) related technologies & tools will be an advantage
• Knowledge of Public Cloud providers (AWS, Azure and GCP) will be an advantage
• Experience in modeling (e.g. UML, BPMN) will be an advantage
• Knowledge of change-driven methodologies (e.g. Design Thinking) will be an advantage

Education

• University degree in Computer Science, Electronic Engineering, Business or equivalent
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Experience

• Minimum 6 -7 years in a similar capacity
• Knowledge/Experience in Agile processes will be an advantage

What we offer

• We put you in control of career
• We give you a competitive package
• We help you perform at your best
• We help you make a difference
• We give you the freedom to be yourself

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.

If you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.

Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.