IT Associate

Reeracoen Recruitment; Puchong; On-site; MYR 100,000 - 150,000; Full time

Job summary

A local recruitment agency is looking for a proactive IT professional to manage IT operations in Puchong, Malaysia. In this role, you'll ensure the efficiency of IT systems, provide technical support, and oversee IT assets. Ideal candidates should have a degree in IT or Computer Science and over 2 years of corporate IT support experience. Familiarity with Microsoft 365 administration is advantageous. Attractive benefits include a salary of RM 3,000 - RM 3,500, leave days, and other perks.

Benefits

Basic Salary RM 3,000 - RM 3,500

Fixed Car Allowance RM 500

Fixed Increment RM 700 after probation

Monthly Incentive System

14 Days Annual Leave

14 Days Sick Leave

Insurance provided

Medical, Optical, and Dental Benefits RM 7,000

EPF Employer Contribution 15%

Half-Yearly Bonus

Weekly Fruits Day

Annual Dinner

Parking provided by Company

Qualifications

• Over 2 years of hands-on experience in corporate IT support.
• Familiarity with network equipment and desktop support.
• Knowledge of Microsoft 365 administration preferred.

Responsibilities

• Ensure smooth functioning of IT systems across the company.
• Provide technical support to employees and troubleshoot issues.
• Organize and manage IT assets and maintain security of systems.
• Manage Microsoft 365 environment and user accounts.

Skills

Troubleshooting

Problem-solving

Communication skills

Multitasking

Network equipment familiarity

Education

Degree in Information Technology or Computer Science

Tools

Microsoft 365

Job description

JOB OVERVIEW

We are seeking a proactive and reliable IT professional to oversee and manage the full spectrum of IT operations within the company. This role is critical in ensuring seamless day‑to‑day IT support, maintaining system reliability, and driving future improvements to meet the company’s business needs.

KEY RESPONSIBILITIES

• Ensure the smooth functioning of all IT systems and infrastructure across the company.
• Provide timely technical support to employees, including troubleshooting and resolving issues related to hardware, software, printers, connectivity, and other office systems.
• Organize and manage IT assets, including laptops, mobile phones, IP phones, servers, network devices, and user accounts.
• Maintain IT equipment for office use and ensure proper security and performance of systems.
• Act as the IT helpdesk / IT administrator, delivering effective support and issue resolution.
• Manage and administer Microsoft 365 environment (user accounts, email, Teams, SharePoint, security settings, etc.).
• Work closely with management to identify, resolve, and plan for IT improvements and future developments.

QUALIFICATIONS

• Requirement

  ■ MUST REQUIREMENTS
  • Degree in Information Technology, Computer Science, or related field.
  • Over 2 years of hand‑on experience dealing with corporate in‑house IT support
  • Familiar with network equipment, desktop support and system administration.

  ■ ADVANTAGES
  • Knowledge of Microsoft 365 administration is preferred.
  • Prefer candidates who can start immediately

  ■ OTHER REQUIREMENTS
  • Strong troubleshooting, problem‑solving, and communication skills.
  • Able to work independently, under pressure and when required flexible hours.
  • Well‑organized and able to multitask.

• English Level

  -

• Other Language

  Mandarin, English

ADDITIONAL INFORMATION

• Benefit

  • Basic Salary = RM 3,000 ~ RM 3,500
  • Fixed Car Allowance = RM 500 (upon joining, during probation period)
  • Fixed Increment of RM 700 after probation
  • Monthly Incentive System (After Probation)
  • Annual Leave: 14 Days (pro‑rated based on joining date)
  • Sick Leave: 14 Days
  • Insurance provided: GTL, GHS, GPA
  • Medical, Optical, Dental & Other Flexi Benefits: RM 7,000
  • EPF Employer Contribution at 15%
  • Half‑Yearly Bonus
  • Weekly Fruits Day
  • Annual Dinner
  • Parking provided by Company

• Working Hour

  8:45 am ~ 5:30 pm

• Holiday

  Sat, Sun

• Job Function