IT Assistant

Robert Bosch Semiconductor Penang Sdn Bhd; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading technology company in Malaysia is seeking an IT support specialist. In this role, you will perform daily Helpdesk responsibilities, manage IT infrastructure, and support hardware and software installations. Candidates should possess a diploma in IT, strong administrative skills, and a customer-centric mindset. This position offers a flexible working environment and encourages fresh graduates to apply.

Benefits

Flexible working environment

Promotes diversity and inclusivity

Qualifications

• Fresh graduates are encouraged to apply.
• Strong knowledge of user administration, Active Directory, monitoring tools.
• Understanding of data security concepts.

Responsibilities

• Perform day to day Helpdesk responsibilities including IT requests and troubleshooting.
• Manage and maintain all IT Infrastructure such as hardware, software, and network.
• Responsible for new equipment or product IT system setup.

Skills

Good English communication skills

Strong admin and coordination skills

Customer centric and service mindset

Knowledge of Basic IT Infrastructure

Knowledge of Office applications

Education

Diploma in IT or equivalent

Job description

Company Description

Bosch has been present in Malaysia since 1923, represented by Robert Bosch Sdn Bhd, with offices located in Selangor and Penang. In Malaysia, Bosch has diversified businesses in Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. The company has three manufacturing plants in Penang providing Car Multimedia, Power Tools and Automotive Steering systems and the latest plant is the Bosch semiconductor test sit at Batu Kawan. In 2025, Malaysia contributed sales of RM 727 million and employed around 4,200 associates. Bosch in Malaysia is part of the Bosch Group, a leading global supplier of technology and services.

The Bosch Group’s strategic objective is to deliver innovations for a connected life. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is“Invented for Life”

Job Description

Your contribution to something big!

• Perform day to day Helpdesk responsibilities including responding IT request, Troubleshooting and new joiner On-Boarding
• Manage and maintain all IT Infrastructure such as Hardware, Software and Network
• Responsible for new equipment or product of IT system set-up and performing preventive maintenance and calibration (including project implementation and coordination)
• Basic network / server setup and troubleshooting
• Support on Installation, Maintenance, Troubleshoot on Hardware, Software, Network, Server and Printers
• Maintained IT Hardware, Software audit and IT Hardware disposal records
• Provide user guidelines to frequently problem occurred
• May required standby support after office hours during system maintenance
• Any other hoc task assigned by the Superior / Head of Department

Qualifications

What distinguishes you!

• Diploma in IT or its equivalent (Fresh graduate are encourage to apply)
• Good English communication skills (written and spoken is preferred).
• Strong admin and coordination skills needed
• Knowledge of Basic IT Infrastructure (PC/Notebook, printers and peripheral).
• Customer centric and service mindset.
• Knowledge of the principles of client / server applications
• Knowledge of the Office applications and relevant product components.
• Knowledge of User administration, Active Directory, Monitoring tools.
• Knowledge of Data Security concepts.

This position is contractposition.

Additional Information

Your future of job location offers you:

• Flexible working environment
• A working environment that promotes diversity and inclusivity