Intelligent Automation & AI Operations Lead

Michael Page; Selangor; On-site; MYR 180,000 - 240,000; Full time

Job summary

A leading manufacturing organization in Malaysia is seeking an Intelligent Automation & AI Operations Lead to revolutionize automation with AI. This role involves leading the deployment of automation solutions, collaborating with cross-functional teams, and ensuring compliance with industry standards. The ideal candidate has strong knowledge of AI technologies and a proven track record in managing critical services. This position offers a competitive salary and a supportive, innovative work culture.

Benefits

Competitive annual salary

Performance-based bonus

Opportunities to work on cutting-edge technology

Supportive company culture

Qualifications

• Strong knowledge of intelligent automation and AI technologies.
• Proven track record in designing and delivering intelligent automation and AI solutions at scale.
• Able to ensure high service availability and rapid incident resolution.

Responsibilities

• Lead the deployment and management of intelligent automation and AI solutions.
• Identify opportunities for process optimization and implement appropriate technologies.
• Collaborate with cross-functional teams on technology initiatives.
• Monitor and analyze system performance for efficiency.
• Provide technical guidance and training to team members.
• Stay updated on emerging AI and automation trends.
• Ensure compliance with industry standards.
• Develop and maintain documentation for systems.

Skills

Knowledge of intelligent automation and AI technologies

Experience in designing and delivering AI solutions

Ability to manage and support critical services

Understanding Agentic AI principles

UiPath Certification

ITIL® and ServiceNow certifications

Job description

Intelligent Automation & AI Operations Lead

Revolutionize automation with AI within a top manufacturing organization. Superb career growth in a global, innovative environment.

• Lead the deployment and management of intelligent automation and AI solutions.
• Identify opportunities for process optimization and implement appropriate technologies.
• Collaborate with cross-functional teams to ensure alignment on technology initiatives.
• Monitor and analyze system performance to ensure efficiency and reliability.
• Provide technical guidance and training to team members and stakeholders.
• Stay updated on emerging AI and automation trends to integrate into operations.
• Ensure compliance with industry standards and regulations.
• Develop and maintain documentation for systems and processes.

A successful Intelligent Automation & AI Operations Lead should have:

• Strong knowledge of intelligent automation and AI technologies.
• Proven track record in designing and delivering intelligent automation and AI solutions at scale.
• Proven track record of managing and supporting a critical service, ensuring high service availability, rapid incident resolution, and continuous operational excellence.
• Understanding Agentic AI capabilities, architecture, and governance principles.
• UiPath Certification is a plus (RPA associate / Advanced RPA Developer).
• ITIL® and ServiceNow certifications are a plus.

Our client is a global-player in procurement, warehousing, transportation, and data-driven supply chain optimization.

Benefits

• Competitive annual salary between MYR 180,000 and MYR 240,000.
• Performance-based bonus and other benefits.
• Opportunities to work on cutting-edge technology initiatives.
• Supportive and professional company culture.