Inspur Server Onsite Engineer (Based JB | Fresh Grad welcomed | GB200 Server)

Titanicom Tech Limited; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology services company in Johor Bahru is seeking an Inspur Server Onsite Engineer. The role is ideal for recent graduates in IT or those with relevant experience. Responsibilities include coordinating with teams to troubleshoot issues, providing onsite support for server maintenance, and managing warehouse inventory. Proficiency in Mandarin and English is required to communicate effectively with clients. Candidates must also have basic network knowledge and server familiarity. This position offers a dynamic work environment and opportunities for growth.

Qualifications

• Recent graduates or individuals with professional experience in the IT field.
• Proficient communication skills in Mandarin to communicate with clients.

Responsibilities

• Coordinate with team members to identify issues and resolve tickets.
• Provide onsite support for server maintenance and customer reports.
• Manage warehouse inventory and conduct stock checks.

Skills

Outstanding communication skills in Mandarin & English

Basic network knowledge

Basic server knowledge

Education

Degree in an IT-related discipline

Job description

Inspur Server Onsite Engineer (Based JB | Fresh Grad welcomed | GB200 Server)

Coordinating with team members in order to identify issues, resolve tickets and troubleshoot faulty devices.

Onsite support device (server) maintenance job for clients like Alibaba, Bytedance, Mega, BIGO and etc.

Occasionally participate in the implementation of project onsite, including installation, cabling, switch configuration, acceptance test etc.

Coordinate with vendors and support team on project technical problem resolution and implementation issues.

Participate in preparing necessary documents in advance, including configuration scripts, cable connection table, and project/service acceptance report.

Daily, weekly, monthly and quarterly report or customer level report when it is required.

Handling parts inwards and outwards of the warehouse.

Manage warehouse inventory accordingly and conduct stock checks upon request, supporting parts delivery to the data centre.

Basic Job Requirement:

Recent graduates with a degree in an IT-related discipline or individuals with professional experience in the IT field.

Outstanding communication skills in Mandarin & English and other languages. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

Preferred Job Requirements (Plus point if have):

Basic network knowledge, such as TCP/IP protocol stacks, basic routing and switching knowledge

Basic server knowledge and familiarity with Linux CLI

Able to travel on demandable to travel domestic and overseas

Work effectively under pressure and work overtime may be required

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.