Inside Solution Architect

Dell; Sepang; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading technology firm seeks an Inside Solutions Architect (iSA) in Malaysia to support the Hong Kong region. This role blends sales and technology, developing recent graduates into Presales Solutions Architects. Responsibilities include gathering customer requirements, delivering demos, and driving trends in datacenter solutions. Ideal candidates hold an IT degree and are proficient in English and Cantonese. Join us to innovate and impact the technological landscape positively.

Qualifications

• Bachelor's or Master's degree in IT/Computer Science or any IT related field.
• Proficiency in spoken and written English and Cantonese.
• Knowledge of Server, Storage, Networking & Virtualization.

Responsibilities

• Develop knowledge of Dell Technologies’ datacenter solutions.
• Gather customer requirements and IT environment specifics.
• Collaboratively architect unique technical solutions.
• Deliver product demos and presentations.
• Drive trends in Modernized Datacenters and cloud.

Skills

Proficiency in spoken and written English

Proficiency in spoken and written Cantonese

Knowledge of Server, Storage, Networking & Virtualization

Detail-oriented problem solving

Strong communication and interpersonal abilities

Creative and resourceful

Education

Bachelors/Masters Degree in IT/Computer Science

Job description

Overview

At Dell Technologies, we are committed to creating innovative technologies that drive human progress. Our goal is to help our customers thrive in this constantly evolving digital world by delivering essential technology solutions to help move them forward. Powered by a workforce that values and celebrates different backgrounds, we create solutions that harness and amplify technology in the most meaningful ways. From hybrid cloud and high-performance computing to ambitious social impact and sustainability initiatives, what we do impacts everyone, everywhere.

Join us as an Inside Solutions Architect (iSA) on our presales team in Malaysia to support Hong Kong region to do the best work of your career and make a profound social impact.

What you’ll achieve

The Dell Technologies iSA role is designed to develop recent college/university graduates and individuals in their early career into skilled Presales Solutions Architects moving forward. This role blends the art of sales with the science of technology. We strive to act as trusted technology advisors to our customers to help recommend and design technology-based products and solutions. In this role you will:

• Develop your knowledge of Dell Technologies’ datacenter solutions.

• Develop professional consultative skills used to gather customer requirements and IT environment specifics.

• Work with diverse teams and individuals to collaboratively architect unique technical solutions.

• Deliver product demos and presentations on product features and benefits.

• Drive the latest trends in Modernized Datacenters, software-defined initiatives, cloud and artificial intelligence which are changing how customers deploy and operate IT infrastructure.

What you’ll learn

• Modern datacenter infrastructure and technology trends.

• How Dell Technologies and our strategically aligned businesses help customers solve their IT and business challenges.

• Consultative technical design and selling skills.

• How to drive customer innovation using cutting-edge technologies.

• Communication skills, business acumen skills, presentation skills, and influential skills.

Essential Requirements

• A Bachelors/Masters Degree in IT/Computer Science or any IT related field

• Proficiency in spoken and written English and Cantonese

• Knowledge of Server, Storage, Networking & Virtualization; proven technology skills with strong communication and interpersonal abilities, positive attitude, and passion for technology

• Creative and resourceful, with a true passion for technology

• Detail‑oriented problem solver, innovative self‑starter with a desire‑to‑win mindset and creative approach

Desirable Requirements

• Internship or work experience in a technology-related field or a technology company

• Work related experience as a presales/solutions architect