Inside Sales Administrator (Junior)

TechLab Security; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A dynamic security solutions company in Malaysia is looking for an Inside Sales Administrator to support their sales team. This role involves administrative duties, customer interaction, and order processing. Fresh graduates are encouraged to apply, and comprehensive training is provided. The ideal candidate will have excellent communication skills, strong organizational abilities, and proficiency in MS Office. Join a growing company that offers competitive salaries and professional development opportunities.

Benefits

Competitive salary

Opportunities for professional development

Qualifications

• Excellent communication skills, both written and verbal.
• Strong organizational skills with the ability to manage multiple tasks.
• Proficiency in MS Office applications, particularly Excel, Word, and PowerPoint.
• Familiarity with CRM systems and sales software is a plus.

Responsibilities

• Provide administrative support to the sales team.
• Interact with customers via phone, email, and other channels.
• Process sales orders accurately and efficiently.
• Maintain customer databases and CRM systems.
• Generate sales reports and analyze data.

Skills

Communication skills

Organizational skills

Attention to detail

Customer-focused attitude

Education

Bachelor’s degree in Business Administration, Marketing, or related field

Tools

MS Office

CRM systems

Job description

TechLab Security Sdn Bhd is a dynamic and innovative company specializing in providing cutting‑edge security solutions to our clients. We are currently seeking a highly motivated and organized Inside Sales Administrator to join our team at our office located in Kelana Square, Petaling Jaya. Fresh graduates are encouraged to apply, as we provide comprehensive training and opportunities for growth within the company. The Inside Sales Administrator will play a crucial role in supporting our sales team and ensuring smooth operations within the sales department, with tasks including tender compilation.

Key Responsibilities

• Sales Support: Provide administrative support to the sales team, including preparing sales documents, quotations, proposals, contracts, and tender compilations.
• Customer Interaction: Interact with customers via phone, email, and other communication channels to assist with inquiries, provide product information, and follow up on leads.
• Order Processing: Process sales orders accurately and efficiently, ensuring that orders are entered into the system promptly and all necessary documentation is completed.
• Database Management: Maintain customer databases and CRM systems, ensuring that customer information is up‑to‑date and accurate.
• Collaboration: Work closely with the sales team to coordinate sales activities, track progress, and provide regular updates on sales metrics.
• Sales Reporting: Generate sales reports and analyze data to identify trends, opportunities, and areas for improvement.
• Administrative Tasks: Perform general administrative tasks such as filing, organizing sales materials, scheduling meetings, and managing correspondence.
• Product Knowledge: Develop a deep understanding of our products and services to effectively communicate their features, benefits, and value propositions to customers.

Qualifications

• Fresh graduates are preferred, although candidates with relevant experience are also encouraged to apply.
• Excellent communication skills, both written and verbal.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Proficiency in MS Office applications, particularly Excel, Word, and PowerPoint.
• Familiarity with CRM systems and sales software is a plus.
• Attention to detail and high level of accuracy.
• Ability to work independently as well as part of a team.
• Customer‑focused with a positive and proactive attitude.

Education

• Bachelor’s degree in Business Administration, Marketing, or related field is preferred but not required.

Benefits

• Competitive salary commensurate with experience.
• Opportunities for professional development and career advancement within a growing company.

Join our team at TechLab Security Sdn Bhd and embark on a rewarding career in the exciting field of security technology sales. Apply now to be part of our dedicated team in Kelana Square, Petaling Jaya!

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