Infrastructure Specialist Network

Nextpert Talent Hub; Selangor; On-site; MYR 90,000 - 120,000; Full time

Job summary

A technology solutions provider in Malaysia is seeking an experienced IT professional to lead project management and manage infrastructure operations. Ideal candidates will have over 6 years of hands-on experience in helpdesk support and network infrastructure, with the ability to configure and administrate security and network systems. Responsibilities include setting up environments, managing change requests, and ensuring system integrity through documentation and regular audits. Strong analytical and problem-solving skills are essential.

Qualifications

• Minimum 6 years of strong technical experience in helpdesk support and network/infrastructure.
• Ability to configure and administrate network-related equipment/systems.
• Experience leading project implementation.

Responsibilities

• Lead project management and provide subject matter expertise.
• Manage infrastructure change requests and technical support.
• Set up and maintain UAT, Production, and Disaster Recovery environments.

Skills

Analytical skills

Problem-solving skills

Interpersonal skills

Flexibility

Independence

Education

Degree in Computer Science or Information Technology

Tools

AD

Azure

O365

Wintel/Linux platform

VMware

L2/L3 Firewalls

Router

Switches

Job description

Responsibilities

• Lead, participate in performing the assigned project management. To serve as in‑house subject matter expert to analyze & provide recommendations based on Business Vs IT requirements & strategic directions. Work with relevant party to design, implement, configure scalable infrastructure/network systems, design secure Infra architecture, security, capacity planning. Lead efforts to replace, upgrade, introduce innovative technology solutions that meet IT, security, & business requirements effectively.

• Collaborate with teams to support IT operations. Manage infrastructure change requests effectively, ensuring minimal disruption to operations – troubleshooting, diagnosing, monitoring, and resolving technical support requests related to networks, infrastructure, middleware, servers, and end‑user systems. Conduct regular health checks on IT network/infrastructure equipment and systems, e.g., O365, servers, VMware, SAN storage, email, firewalls, WA, switches, routers. IT asset management, users account management. Monitor and ensure the successful execution of the scheduler jobs, as well replication/backup processes. Proactively track logs & alert alarms across servers and networks to identify potential issues early, minimize disruptions and impacts on systems & network operations.

• Set up, maintain the User Acceptance Testing (UAT), Production & Disaster Recovery (DR) environments for application systems. Identify, assess IT risks, threats, & vulnerabilities of infrastructure and network. Ensure timely upgrade of EOL systems, firmware upgrade, and security patches to maintain system integrity. Execute scheduled vulnerability scans, implement remediation measures to address and close identified vulnerability gaps efficiently.

• Facilitate, interacts with internal and/or external audit engagement, facilitate remediation based on agreed recommendation and associated risks pertaining to Global Information Security Group, industrial best practice and/or any others corporate governance and requirements.

• Maintain documentation & reports. Periodically reviewing IT SOP, guideline, policy, procedure, and control to ensure the efficiency, effectiveness of the SOP & information security controls as a whole, recommending improvements wherever is necessary.

Requirements

• Degree in Computer Science, Information Technology or equivalent practical experience

• Minimum 6 years of strong hands‑on technical experience in helpdesk support, implementing administrator, support maintenance network & infrastructure related equipment/ system such as: - - Analyses, troubleshooting to resolves daily operation and/or incident support related to network, infrastructure, eg: server, storage, backup/restore/replication, scheduler jobs, bandwidth, deploy security patches/firmware upgrade & user technical support request. Ability to configure & administrate network/infrastructure related equipment/systems & security control – such as AD, Azure, O365, Wintel/Linux platform, Middleware, Exchange email, VMWare, L2/L3 Firewalls maintenance, Router, Switches, IDS/IPS, Proxy, WAF, VLAN, VPN Technology, end-point - protection solution, Backup/Restore/Replication Solution, MDM, Event Management (SIEM). Technologies, network related security monitoring, Content Filtering, Vulnerability Scans, Encryption Technology, DHCP, DNS, HTTP, SSL, SSH, LDAP, IPSEC, etc.

• Experience to lead & participate in project implementation

• Vendor sourcing & process PO request, Establish & Maintain IT related policy, procedures, reports and documentation.

• Excellent analytical and problem‑solving skills, result oriented, self‑motivated, good interpersonal skills, flexible, independent

• Must be able to provide after‑hours on urgent incident support request

• Abilities to prioritize multiple tasks and able to work under pressure, tight deadlines and within constraints