Human Resources Executive

Elite Transform Team; Malaysia; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading provider of call centre solutions is seeking an experienced HR professional to manage all aspects of the employee lifecycle including recruitment, onboarding, and employee relations. The position is based in Senai Johor and offers a chance to grow HR skills. Candidates should have a relevant degree and at least 3 years of HR experience, with strong knowledge of labour laws and excellent communication skills. Join a supportive workplace that offers benefits and opportunities for career advancement.

Benefits

Comprehensive health and wellness package

Generous paid time off

Flexible working arrangements

Opportunities for career advancement

Qualifications

• Minimum 3 years of experience in a HR generalist role.
• Preferably in a customer service or call centre environment.
• Detail-oriented with strong analytical skills.

Responsibilities

• Manage the end-to-end recruitment process.
• Develop HR policies to ensure compliance.
• Coordinate training and development programs.
• Assist with performance management.
• Manage employee relations.

Skills

Strong knowledge of labour laws

Excellent communication skills

Problem-solving skills

Proficient in HR software

Education

Relevant degree in Human Resources

Job description

Elite Transform Team – Kampong Tampoi, Johor

Join the Human Resources team at ELITE TRANSFORM TEAM' and play a vital role in supporting the company's growth and development. As a HR professional, you will be responsible for managing all aspects of the employee lifecycle, from recruitment and onboarding to training, performance management, and employee relations. This is a full-time position based in Senai Johor, providing an excellent opportunity to develop your HR skills in a dynamic and challenging environment.

What you'll be doing

Manage the end-to-end recruitment process, including job posting, screening, interviewing, and onboarding of new hires

Develop and implement HR policies, procedures, and best practices to ensure compliance with employment laws and regulations

Coordinate and deliver training and development programs to support employee growth and engagement

Assist with performance management, including goal setting, feedback, and performance reviews

Provide employee support and manage employee relations, addressing any issues or concerns that arise

Collaborate with cross-functional teams to ensure HR initiatives align with the company's overall strategy and objectives

Maintain accurate and up-to-date HR records and documentation

What we’re looking for

Relevant degree in Human Resources, Business Administration, or a related field

Minimum 3 years of experience in a HR generalist role, preferably in a customer service or call centre environment

Strong knowledge of labour laws, employment regulations, and HR best practices

Excellent communication and interpersonal skills, with the ability to build effective relationships across the organisation

Problem-solving skills and the ability to handle sensitive employee matters with diplomacy and discretion

Proficient in HR software and database management

A proactive, analytical, and detail-oriented approach to work

What we offer

At ELITE TRANSFORM TEAM', we are committed to providing a supportive and inclusive work environment that fosters personal and professional growth. In addition to a competitive salary, we offer a range of benefits, including:

Comprehensive health and wellness package

Generous paid time off and flexible working arrangements

Opportunities for career advancement and skill development

Collaborative and team-oriented culture

We encourage applications from candidates with a disability. If you require any adjustments or alternate formats of key information at any stage of the recruitment process, please let us know.

About us

ELITE TRANSFORM TEAM' is a leading provider of call centre and customer service solutions, helping businesses across a range of industries deliver exceptional customer experiences. With a focus on innovation and continuous improvement, we are committed to empowering our employees to reach their full potential and contribute to the company's success. Join our dynamic team and be a part of our exciting journey.