HR & Admin Manager (Japanese Speaker)

Reeracoen Recruitment; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

A recruitment agency in Malaysia is seeking an experienced HR Manager to manage the end-to-end recruitment process and improve talent acquisition strategies. Responsibilities include overseeing payroll administration, ensuring compliance with Malaysian labor laws, and implementing performance management systems. The ideal candidate should have experience in HR policy alignment, training & development, and the ability to communicate effectively in both English and Japanese. This role offers competitive compensation and potential for growth.

Qualifications

• Experience in developing talent acquisition strategies and managing recruitment processes.
• Knowledge of Malaysian employment law and HR compliance.
• Strong performance management skills and experience in employee engagement.

Responsibilities

• Manage the end-to-end recruitment process.
• Implement performance management strategies and support departmental heads.
• Review and align HR policies with headquarters.

Skills

End-to-end recruitment

Talent acquisition strategies

Performance management

Employee relations

Training and development

Compliance with Malaysian labor laws

Communication skills in Japanese

Job description

Recruitment & Staffing

• Manage end-to-end recruitment, from job posting to onboarding.
• Liaise with recruitment agencies and job portals.
• Develop talent acquisition strategies to attract and retain qualified candidates.
• Coordinate work pass and visa applications for expatriate employees and dependents with relevant government agencies.
• Support expatriate when necessary (e.g. obtaining driving licence, etc).

Compensation & Benefits

• Oversee payroll administration and ensure compliance with statutory requirements (EPF, SOCSO, EIS, HRDF, PCB, Form E, EA) for 300-500 headcount.
• Review and update compensation structures and benefits packages.

Performance Management

• Implement and monitor probation review, and quarterly KPI review.
• Manage Performance Improvement Plans (PIP) for underperforming employees, ensuring proper documentation and follow-up.
• Support department heads in setting clear performance goals, and conducting fair evaluations.

HR Policy & Strategy, Employee Relations & Engagement

• Review, streamline, and align HQ-level HR policies, procedures, and employee handbook to ensure consistency across departments.
• Regular communication in Japanese language with HQ HR department.
• Conduct and manage Domestic Inquiries (DI), including preparation of show‑cause letters, appointment of inquiry panels, and documentation of proceedings.
• Handle disciplinary actions, grievances, and conflict resolution.
• Ensure compliance with the Employment Act 1955 and other relevant Malaysian labor laws.

Training & Development

• Identify training needs and coordinate employee development programs.
• Liaise with HRDF (Human Resource Development Fund) for training grants and claims.

Administration

Office & Facilities Management

• Oversee office administration, maintenance, and procurement.
• Manage company assets, utilities, and service providers.
• Ensure workplace safety and compliance with health and safety regulations.

Policy & Compliance

• Develop, review, and implement HR and administrative policies and SOPs.
• Ensure compliance with legal and regulatory requirements (e.g., OSHA, PDPA).

General Support

• Manage company events, staff and guests' travel arrangements, and logistics.
• Support management in planning and executing operational strategies.
• Liaise with suppliers and contractors whenever necessary.
• Maintain record and documents for office and warehouse (e.g., agreements, licenses, permits).