Housekeeping Supervisor

Mulia Property Development; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A property development company in Kuala Lumpur is seeking a Housekeeping Supervisor to oversee the housekeeping staff, ensure cleanliness standards, and maintain efficient operations. The successful candidate will provide training and supervision to staff, conduct inspections, and address customer complaints. Strong leadership and organizational skills are essential. This position is critical to maintain high standards of cleanliness and hygiene within the facilities.

Responsibilities

• Provide training to housekeeping attendants on cleaning and maintenance procedures.
• Supervise staff on a daily basis to ensure efficient operations.
• Conduct inspections of office spaces and common areas to maintain cleanliness standards.
• Delegate housekeeping tasks to staff and review their work.
• Establish and educate staff on cleanliness, tidiness, and hygiene standards.

Job description

Responsibilities

• Provide training to housekeeping attendants on cleaning and maintenance procedures.
• Supervise staff on a daily basis to ensure efficient operations.
• Conduct inspections of office spaces and common areas, such as stairways and lounges, to maintain cleanliness standards.
• Delegate housekeeping tasks to staff and review their work to ensure it meets established cleanliness criteria.
• Establish and educate staff on cleanliness, tidiness and hygiene standards.
• Motivate team members and resolve any issues that occur on the job.
• Respond to customer complaints and special requests.
• Schedule staff shifts and organize replacements as required.
• Investigate and address complaints regarding poor housekeeping service.
• Provide training to the housekeeping staff.
• Regularly take inventory of cleaning supplies and order stock as needed.
• Issue cleaning supplies and equipment to housekeeping staff as needed.
• Ensure compliance with safety and sanitation policies in all areas.
• Perform various cleaning duties in instances of staff shortages.