Housekeeping Supervisor

Rapid Alpha Sdn Bhd; Ipoh; On-site; MYR 20,000 - 100,000; Full time

Job summary

A local hospitality company in Ipoh is seeking an experienced Housekeeping Supervisor to lead the housekeeping team. Responsibilities include supervising staff, ensuring cleanliness in guest rooms and public areas, and maintaining supplies. The ideal candidate should have 2–3 years of experience in housekeeping, with strong leadership and communication skills. This role may require working shifts, including weekends and public holidays.

Qualifications

• Minimum 2–3 years of experience in housekeeping, with at least 1 year in a supervisory role.
• Able to work on shifts, weekends, and public holidays.
• Preferably with hotel/hospitality background.

Responsibilities

• Supervise and lead the housekeeping team.
• Inspect guest rooms and public areas for cleanliness.
• Plan daily work assignments for the housekeeping team.
• Train, motivate, and monitor staff performance.
• Ensure housekeeping supplies and inventory are maintained.

Skills

Leadership

Communication

Interpersonal skills

Attention to detail

Job description

Responsibilities

• Supervise and lead the housekeeping team (room attendants & public area cleaners).
• Inspect guest rooms, public areas, and back-of-house for cleanliness and maintenance.
• Plan daily work assignments and schedules for the housekeeping team.
• Train, motivate, and monitor staff performance.
• Ensure all housekeeping supplies and linen inventory are well maintained.
• Handle guest requests and complaints professionally.
• Work closely with the Front Office and Maintenance departments for smooth operations.

Qualifications

• Minimum 2–3 years of experience in housekeeping, with at least 1 year in a supervisory role.
• Strong leadership, communication, and interpersonal skills.
• Able to work on shifts, weekends, and public holidays.
• Detail-oriented with high standards of cleanliness.
• Preferably with hotel/hospitality background.

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