Housekeeping Coordinator

Renaissance Hotels; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading hotel chain in Kuala Lumpur is seeking a Guest Environment Expert to ensure the hotel's cleanliness and appearance. The role involves delivering guest requests, cleaning rooms, and maintaining public spaces while remaining attentive to detail. Candidates should excel in ensuring a memorable guest experience through professionalism in their appearance and communication. Join us to enhance the quality of our services in a dynamic environment.

Qualifications

• High attention to detail in maintaining hotel cleanliness.
• Ability to work on your feet and move around for extended periods.
• Familiarity with hotel policies and procedures.

Responsibilities

• Maintain cleanliness and appearance of the hotel.
• Deliver guest requests and stock carts.
• Perform various housekeeping functions as needed.

Skills

Attention to detail

Ability to lift objects up to 50 pounds

Strong communication skills

Job description

Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.

No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.