Housekeeping Assistant (Room)

Casuarina Hotels; Ipoh; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading hotel in Ipoh is seeking a dedicated Housekeeping Assistant to maintain high cleanliness standards and ensure guest satisfaction. The role involves cleaning guest rooms, adhering to cleaning protocols, and providing excellent customer service. Ideal candidates have previous housekeeping experience, strong attention to detail, and fluency in English and Bahasa Malaysia. Competitive salary and career development opportunities are offered in a supportive work environment.

Benefits

Opportunities for career development

Discounted hotel stays and dining

Comprehensive healthcare and insurance benefits

Ongoing training and development programs

Qualifications

• Previous experience in a housekeeping or cleaning role, preferably in a hotel or hospitality setting.
• Strong attention to detail and the ability to work efficiently to tight deadlines.
• Excellent customer service skills and a friendly, professional manner.
• Good physical fitness and the ability to stand, walk, lift and bend for extended periods.
• Fluency in English and Bahasa Malaysia.

Responsibilities

• Thoroughly clean and maintain guest rooms, making beds, vacuuming, dusting.
• Ensure all rooms and public areas adhere to strict cleaning protocols.
• Report maintenance issues or supply needs to the Housekeeping Supervisor.
• Provide friendly and attentive customer service to guests.
• Assist with any other housekeeping duties as required.

Skills

Attention to detail

Customer service skills

Ability to work efficiently

Physical fitness

Fluency in English

Fluency in Bahasa Malaysia

Job description

Overview

We are looking for a dedicated Housekeeping Assistant (Room) to join our team at HOTEL CASUARINA@MERU' in Ipoh, Perak. This full-time position is crucial in maintaining the high standards of cleanliness and guest satisfaction that our hotel is known for.

Responsibilities

• Thoroughly clean and maintain guest rooms, including making beds, vacuuming, dusting, and replenishing amenities
• Ensure all rooms and public areas adhere to our strict cleaning protocols
• Report any maintenance issues or supply needs to the Housekeeping Supervisor
• Provide friendly and attentive customer service to guests
• Assist with any other housekeeping duties as required

Qualifications

• Previous experience in a housekeeping or cleaning role, preferably in a hotel or hospitality setting
• Strong attention to detail and the ability to work efficiently to tight deadlines
• Excellent customer service skills and a friendly, professional manner
• Good physical fitness and the ability to stand, walk, lift and bend for extended periods
• Fluency in English and Bahasa Malaysia

What We Offer

At HOTEL CASUARINA@MERU', we pride ourselves on creating a positive and supportive work environment. In addition to a competitive salary, you'll enjoy:

• Opportunities for career development and advancement
• Discounted hotel stays and dining for you and your family
• Comprehensive healthcare and insurance benefits
• Ongoing training and development programs

About Us

HOTEL CASUARINA@MERU' is a leading hotel in the heart of Ipoh, Perak. We offer a range of luxurious accommodations and world-class facilities to our guests. Our mission is to provide an exceptional hospitality experience, and our team of dedicated professionals are at the heart of this.

If you're passionate about housekeeping and providing outstanding customer service, we'd love to hear from you. Apply now to become part of our dynamic team.

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