House Host Translator (Korea and Chinese Speaking) - Hyatt House Kuala Lumpur Mont Kiara

Hyatt Group; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading hospitality company in Kuala Lumpur is seeking a House Host Translator to deliver exceptional customer service and support guest relations. The position requires a passion for hospitality, a diploma in Hotel/Tourism Management, and proficiency in Korean/Chinese. Joining Hyatt offers a vibrant work culture with various training and leadership opportunities.

Benefits

Exciting work environment

Intensive training

Coaching and mentoring

Leadership program opportunities

Qualifications

• Previous experience in hotels or restaurants is advantageous.
• Moderate proficiency in Japanese/Korean/Chinese is an advantage.
• Pleasant personality and good attitude required.

Responsibilities

• Deliver excellent customer service in a fast-paced environment.
• Multitask between guest relations and food service.
• Proactively communicate with team members and guests.

Skills

Customer service

Language proficiency (Korean/Chinese)

Attention to detail

Teamwork

Education

Diploma or Degree in Hotel/Tourism Management

Job description

House Host Translator (Korea and Chinese Speaking) - Hyatt House Kuala Lumpur Mont Kiara

Department: Guest Services

Employment Type: Full-time

Location: Local

Summary

Come and join us in our journey as we care for people so they can be their best! We believe that being your best is about being your true self - engaged, fulfilled and ready to take on the world.

Hyatt House Kuala Lumpur, Mont Kiara- is the first Hyatt House hotel in Malaysia and South East Asia. Located in Mont’ Kiara, an affluent suburb located 5km from downtown Kuala Lumpur, the hotel features approximately 298 guestrooms, a three-meal restaurant, 3,100 square feet of meeting space, a fitness centre, and a sky pool.

We are looking for talents to join as House Host Translator in Hyatt House Kuala Lumpur, Mont’Kiara. We are looking for people who are passionate and able to deliver excellent customer service in a fast paced environment. Here in Hyatt House Kuala Lumpur, we CARE for the safety and wellbeing of our guests and aim to create a memorable experience for our guests. We WANT team players who are able to multitask between the areas of front office guest relations duties, food and beverage service and delivering guest services that represent hospitality at its best! More so than ever, we are now looking for individuals who have a positive attitude, who are ready to face challenges and who want to work hard to develop their careers with Hyatt- recognized as one of the best hotel companies to work for! If this is YOU, WE WANT YOU!

What we offer

• Fun and exciting work environment
• Intensive training in area of specialization with customized personal learning plan
• Coaching and mentoring
• Exposure to various multitasking tasks
• Opportunity to participate in various leadership programs
• Participation in Hyatt’s programs and initiatives

Qualifications

• Possess a Diploma or Degree in Hotel / Tourism Management or any major related field
• Previous experience working in hotels, restaurants or similar large establishments is an added advantage
• A good working knowledge of English Language/ Proficiency in local language may be required and moderate Japanese/Korean/Chinese speaker is an advantage
• A critical person with utmost attention to details
• Pleasant personality and good work attitude
• Able to provide outstanding customer experience to the guests
• Ability to communicate proactively with team members and guests
• Values teamwork and able to motivate team members to achieve goals

Please note: only those candidates with ongoing working rights for Malaysia will be considered; this includes citizenship and permanent residency

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.

Apply now to join our diverse and multitalented family of go-getters!

Our family is always growing. Want to be in the know?