Hotel Housekeeping Team Lead - Guest Experience Champion

Hilton Worldwide, Inc.; Putrajaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading hospitality company is seeking a Housekeeping Team Leader to oversee cleaning operations and ensure an exceptional experience for guests at Doubletree by Hilton Putrajaya. Responsibilities include supervising cleaning standards, collaborating with front desk staff, and training team members. Ideal candidates should be University graduates with 2 years of experience in housekeeping, strong communication skills, and proficiency in housekeeping systems. Join a respected team dedicated to providing outstanding service.

Qualifications

• At least 2 years of guestroom work experience.
• Actively listens to others and builds on good ideas.

Responsibilities

• Supervise the highest standard of cleaning on assigned floors and guestrooms.
• Work closely with the front desk to ensure correct room status.
• Assist with team members’ training and development.

Skills

Good written and verbal skills

Fluent in English

Proficient in Microsoft Office

Knowledge of Housekeeping daily operations

Listening skills

Education

University / Pre-university graduate

Tools

Microsoft Office

Housekeeping Opera

OnQ systems

Job description

A leading hospitality company is seeking a Housekeeping Team Leader to oversee cleaning operations and ensure an exceptional experience for guests at Doubletree by Hilton Putrajaya. Responsibilities include supervising cleaning standards, collaborating with front desk staff, and training team members. Ideal candidates should be University graduates with 2 years of experience in housekeeping, strong communication skills, and proficiency in housekeeping systems. Join a respected team dedicated to providing outstanding service.