Healthcare Insurance Training & Advisory Specialist

gradmalaysia.com; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A healthcare insurance provider in Kuala Lumpur is seeking a dedicated professional to support nationwide engagement and education on medical insurance products. Responsibilities include curating training, supporting agents with claims issues, and assisting in new healthcare initiatives. Candidates should have a Bachelor's degree and over 5 years of experience in insurance or client engagement, along with strong communication skills. This role offers opportunities for continuous learning and impactful community engagement.

Qualifications

• More than 5 years of experience in insurance, healthcare advisory, or client engagement.
• Strong communication and presentation skills.
• Attention to detail and analytical mindset.

Responsibilities

• Curate training on medical insurance products and claims processes.
• Support agents in understanding exclusions and co-pay structures.
• Promote claims guidance and FWA awareness.

Skills

Communication skills

Analytical mindset

Presentation skills

Education

Bachelor's degree in healthcare, insurance, business, or related field

Tools

Microsoft Office

Virtual training platforms

Job description

A healthcare insurance provider in Kuala Lumpur is seeking a dedicated professional to support nationwide engagement and education on medical insurance products. Responsibilities include curating training, supporting agents with claims issues, and assisting in new healthcare initiatives. Candidates should have a Bachelor's degree and over 5 years of experience in insurance or client engagement, along with strong communication skills. This role offers opportunities for continuous learning and impactful community engagement.