Head of Revenue Operations

Quantios; Seri Kembangan; On-site; MYR 120,000 - 160,000; Full time

Job summary

A leading software company in Malaysia is seeking a Revenue Operations Lead to partner with the Chief Revenue Officer. The role focuses on optimising sales and marketing operations, establishing processes, and providing data-driven insights. The ideal candidate will have over 5 years of experience in revenue operations, preferably in SaaS, and possess strong analytical skills. This position offers the opportunity to drive meaningful impact across the revenue organisation.

Qualifications

• 5+ years’ experience in revenue or sales operations, ideally within a vertical SaaS business.
• Proven ability to scale operations and establish effective business processes.
• Strong background in analytics, BI, and strategic planning.
• Excellent communicator with strong stakeholder management and influencing skills.

Responsibilities

• Work closely with the Chief Revenue Officer to develop and execute revenue growth strategies.
• Lead and optimise sales and marketing operations by establishing scalable processes.
• Oversee core business rhythms such as sales forecasting and quarterly business reviews.
• Develop dashboards and performance metrics that provide actionable insights.
• Partner effectively with finance, product, operations, and technology teams.

Skills

Revenue operations

Sales operations

Analytics

CRM systems

Strategic planning

Stakeholder management

Business process establishment

Education

MBA qualification

Tools

HubSpot

Excel

BI platforms

Job description

Overview/Summary

The Revenue Operations Lead will serve as a strategic partner to the Chief Revenue Officer, playing a pivotal role in optimising and scaling our sales and marketing operations. This is a newly created position offering the opportunity to establish foundational processes and drive meaningful impact across the revenue organisation. The successful candidate will balance strategic thinking with operational excellence, serving as a trusted advisor to leadership while ensuring flawless execution of revenue initiatives.

Job Responsibilities

• Strategic Partnership: Work closely with the Chief Revenue Officer to develop and execute revenue growth strategies while providing data-driven insights and recommendations to senior leadership.
• Operational Excellence: Lead and optimise sales, marketing, and revenue operations by establishing scalable processes, reporting frameworks, and best practices that enhance efficiency and productivity.
• Business Cadence Management: Oversee core business rhythms such as sales forecasting, pipeline reviews, and quarterly business reviews to ensure alignment and accountability across teams.
• Analytics & Performance: Develop dashboards and performance metrics that provide actionable insights, identify improvement opportunities, and support strategic decision-making.
• Cross-Functional Collaboration: Partner effectively with finance, product, operations, and technology teams to deliver integrated revenue solutions and drive business outcomes.
• Stakeholder Engagement: Build trusted relationships across all levels of the organisation and foster a culture of collaboration, transparency, and data-driven decision-making.

Job Requirements

• 5+ years’ experience in revenue or sales operations, ideally within a vertical SaaS business.
• Proven ability to scale operations and establish effective business processes.
• Strong background in analytics, BI, and strategic planning.
• Proficient in CRM systems (HubSpot preferred) and marketing automation tools.
• Advanced in Excel and BI platforms for data-driven insights.
• Skilled in territory analysis and measurement.
• Experience supporting forecasting, pipeline, and performance management.
• Excellent communicator with strong stakeholder management and influencing skills.
• Detail-oriented, organised, and collaborative team player.
• Strategic, analytical, and adaptable, with a proactive, results-focused mindset.
• Experience in Trust and Company Services, PE-backed firms, and MBA qualification is an advantage.