Head of Product (CN)

StoreHub; Kuala Lumpur; On-site; MYR 250,000 - 300,000; Full time

Job summary

StoreHub, a leader in enabling business success, seeks a Head of Product to drive product vision and strategy across a multi-product organization. This pivotal role includes leading teams, collaborating with cross-departments, and focusing on delivering exceptional experiences for customers. Join StoreHub's innovative atmosphere to impact the future of products and services for SME owners.

Benefits

Apple Macbooks for everyone

Free Season Parking

Fully stocked fridge and pantry

Medical and Dental Outpatient Visits

Opportunities for career growth

Qualifications

• Experience in a product-centric technology company (preferably SaaS).
• Strong communication skills with cross-functional teams.
• Data-driven and analytical mindset.

Responsibilities

• Lead the product vision and strategy for StoreHub.
• Guide teams to deliver high-quality product experiences.
• Collaborate for product launches across Southeast Asia.

Skills

Leadership

Collaboration

Analytical Thinking

Communication

Empathy

Education

5+ years in a Product Leadership role

Job description

Are you driven, results-oriented and a team player?

With 17,000+ retailers and restaurants in over 15 countries, StoreHub is on a mission to enable everyone, big or small, to build successful businesses. At StoreHub, we're building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators. It is in such a team that you learn the most, perform your best work, improve the fastest, and have the most fun.

If this is a journey you’d like to embark on, keep reading!

In the Head of Product role, you'd be the key driver of our product vision and strategy. You will be responsible for leading StoreHub's evolution into a multi-product organisation, guiding the planning, innovation, and execution of products that our customers love. You'll lead and mentor our product and design teams to deliver exceptional experiences, ensuring we solve real-world problems for SME business owners across the region.

You don’t need to be an expert or know everything about our industry (even we don’t!). But the work is challenging, fast paced, and always on the bleeding edge. So, we’re looking for someone with a curious mind, a strong drive to make things happen, and a passion to keep improving yourself.

What you will do:

• Product Vision and Strategy
  • Develop StoreHub into a multi product organisation, and be the key driver of planning, strategy, and product innovation
  • Research and understand customer requirements, competitive offerings, and other opportunities
  • Ability to use data, your experience, and product instincts to identify the best areas to focus on
  • Spend time understanding the changing marketplace and the areas where we can help our customers in order to build our product roadmap
  • Present the product vision and roadmap to customers, prospects, employees, and stakeholders
• Tactical Execution
  • Lead the product and design team to drive high-quality execution of the product roadmap and vision
  • Partner with the engineering team to deliver against our product priorities and set frequent, near-term milestone releases, drive the company towards them, and measure their impact.
• Go-to-Market
  • Collaborate with engineering, marketing, operations, sales, and other internal teams at StoreHub to coordinate significant product launches and deliver compelling product experiences for thousands of customers across Southeast Asia
• Team Building
  • Be a phenomenal communicator, coach, and mentor
  • Develop the product team to be data driven, empathetic, and high performing to drive the StoreHub platform and product vision
• Product Practice and Culture
  • Define and formalise the product ways of working at StoreHub
  • Implement new practices and processes to ensure delivery of exceptional customer experiences
• Lifecycle Management
  • Work closely with the Product team to regularly analyse and communicate the product’s performance
  • Interpret the feedback and take steps to ensure that the product meets its performance targets

You will need to have/be:

• Humility, a positive can-do attitude and personal initiative
• 5+ years in a Product Leadership role at a product-centric technology company (preferably a SaaS product)
• Deep understanding of technology, including an ability to collaborate with engineering leaders and steer roadmaps for complex products
• Experience working directly with cross-functional leadership and executive teams to collaboratively drive product direction
• Strong communication skills and high levels of empathy; capable to build a strong connection with internal cross function teams as well as potential and existing customers
• Extremely high standards, attention to detail, and a drive for continuous improvement, while also being able to ship product fast and iteratively
• Highly analytical, data-driven thinking that leads the company and product organisation to focus on outcomes that inflect the trajectory of StoreHub
• Excellent command of written and spoken English

What makes working at StoreHub awesome (and refreshing!):

• Our people - for real! StoreHubbers are some of the smartest and most interesting people you can work with. Expect to do a lot of peer-learning.
• Culture of Candour. We embrace directness, hate bureaucracy, and move fast. If you're tired of 'corporate nonsense' you'll feel right at home.
• Cutting edge tools. If something can be automated, we'll make it happen. You will be introduced to many different tools we use that support everyday tasks, so that we can focus our minds on the kind of work that matters.
• Impact not just effort. We recognize that results are not tied to the number of hours worked. There's no reward for long hours with poor results and no penalty for leaving on time if your work is excellent. To be great, most of us have to put in considerable effort, but we don't measure contribution by hard work or long hours.
• CHANGE.Our core values are super important to us. The more you resonate with them, the more you'll find yourself a good fit.
  • Communicate for Clarity
  • Humble and Hungry
  • Authentic but not an *sshole
  • Nimble and Quick
  • Growth Mindset
  • Efficiency and Excellence

We do have all the other cool perks too:

• Apple Macbooks for everyone
• Free Season Parking
• Fully stocked fridge and pantry - Coffee, snacks, and more yums
• Cutting edge tools. If something can be automated, we'll make it happen
• Medical and Dental Outpatient Visits + Medical Insurance
• Opportunities for career growth and continuous learning

We are an equal-opportunity employer and value diversity at StoreHub. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, marital status, veteran status, or disability status.