Head of HR

Executive Recruiters; Kuala Lumpur; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading automotive dealership group in Kuala Lumpur seeks a skilled HR Manager to oversee all HR functions across multiple locations. The role involves managing recruitment, implementing performance management systems, ensuring compliance with Malaysian labor laws, and fostering a positive workplace culture to enhance employee engagement. The ideal candidate should hold a relevant degree and have proven experience in HR management within the automotive sector. Competitive salary and benefits offered.

Qualifications

• Proven experience in HR management within the automotive industry is essential.
• Excellent understanding of Malaysian labor laws and regulations is required.
• Strong leadership and interpersonal skills to foster a positive work environment.

Responsibilities

• Lead and manage HR functions across multiple dealership locations.
• Oversee recruitment for various dealership roles.
• Implement performance management systems and employee engagement initiatives.
• Ensure compliance with labor laws and manage HR operations efficiently.

Skills

HR management

Talent acquisition

Employee engagement

Performance management

Compliance with labor laws

Education

Bachelor's degree in Human Resources or related field

Tools

HRIS

Job description

Full time

27d ago , from Executive Recruiters Malaysia

To lead and manage all HR functions across the dealershipgroup, ensuring alignment with business objectives, fostering a positive workplace culture, and supporting operational efficiency across all dealership outlets.

2. Recruitment & Talent Management

• Oversee recruitment for all positions, from dealership management to service technicians, sales consultants, and administrative staff.
• Develop talent acquisition strategies to attract skilled automotive professionals.
• Lead succession planning, career path development, and internal promotion programs.
• Implement onboarding and orientation programs tailored for dealership operations.

3. Employee Relations & Engagement

• Act as a trusted advisor to managers and employees on HR policies, conflict resolution, and disciplinary matters.
• Promote employee engagement initiatives to reduce turnover and enhance workplace satisfaction.
• Monitor employee morale and address concerns proactively, especially in high-turnover areas like sales and service.

4. Performance Management

• Design and implement performance appraisal systems for dealership staff.
• Align KPI frameworks for sales teams, service technicians, and support functions.
• Provide coaching and guidance to managers on performance improvement plans.
• Develop competitive compensation and incentive structures for sales, service, and administrative staff.
• Oversee payroll, allowances, and benefits administration.
• Regularly benchmark salaries and benefits within the automotive retail sector.
• Identify training needs across sales, service, and management teams.
• Conduct compliance and safety training, especially for service workshop staff.

7. HR Operations & Compliance

• Ensure HR policies and procedures comply with Malaysian labor laws and automotive industry regulations.
• Maintain HR records and reports across multiple dealership locations.
• Manage HR systems (HRIS) and automate processes where possible for efficiency.

8. Organizational Development

• Support dealership group in change management initiatives.
• Recommend organizational structure improvements for operational efficiency.
• Facilitate cross-departmental collaboration between sales, service, and administrative teams.

9. Employer Branding

• Promote the dealership group as an employer of choice in the automotive industry.
• Develop initiatives to attract and retain top talent in competitive markets.

KPIs / Success Metrics

• Employee turnover rate, especially among sales and service staff.
• Recruitment efficiency and time-to-hire.
• Employee engagement and satisfaction scores.
• Compliance with labor regulations and internal policies.
• Training completion rates and effectiveness.
• Contribution to dealership profitability through optimized workforce management.