Head of Aftersales: Service & Growth Leader

BYD Malaysia; Selangor; On-site; MYR 250,000 - 300,000; Full time

Job summary

A leading automotive company in Malaysia is seeking a Head of Aftersales to oversee all aspects of aftersales service operations. The ideal candidate will have at least 5 years of experience in a similar role within the automotive industry and will be responsible for managing service operations, budgets, and strategies for expansion. Proficiency in English, Bahasa Malaysia, and Mandarin is required. This position offers an opportunity to lead in a dynamic environment.

Qualifications

• Minimum of 5 years experience as Head of Aftersales in the automotive industry.
• Proficiency in English, Bahasa Malaysia, and Mandarin required.
• Background in mechanical, technical, or engineering fields preferable.

Responsibilities

• Oversee all aspects of aftersales service operations.
• Manage service operations in line with company policies.
• Prepare and manage the annual operating budget.

Skills

Leadership skills

Problem-solving skills

Analytical skills

Initiative and proactivity

Relationship management

Education

Diploma in Business or equivalent

Tools

Microsoft Office

PowerPoint

Job description

A leading automotive company in Malaysia is seeking a Head of Aftersales to oversee all aspects of aftersales service operations. The ideal candidate will have at least 5 years of experience in a similar role within the automotive industry and will be responsible for managing service operations, budgets, and strategies for expansion. Proficiency in English, Bahasa Malaysia, and Mandarin is required. This position offers an opportunity to lead in a dynamic environment.