Head & Manager, Business Development & Client Service

Rahim & Co International Property Consultants; Malaysia; On-site; MYR 60,000 - 80,000; Full time

Job summary

A prominent property consultancy in Malaysia is seeking a Head/Manager for Business Development & Client Service to lead a team and improve client satisfaction. The ideal candidate should have a degree in Marketing and at least 3 years of managerial experience. Responsibilities include developing new business opportunities, formulating marketing plans, and maintaining high service quality. Excellent communication and interpersonal skills are essential, along with a strong command of English.

Qualifications

• At least 3 years working experience at managerial level.
• Excellent command of spoken and written English.
• Able to travel and work independently.

Responsibilities

• Lead a team to provide professional services for client needs.
• Ensure effective and efficient service, improving processes.
• Identify and develop new business opportunities.
• Formulate and implement new marketing plans.
• Maintain client servicing and conduct meetings.
• Ensure high quality of service delivery to clients.
• Prepare yearly panelship renewals with banks and GLC.

Skills

Marketing skills

Communication skills

Interpersonal skills

Presentation skills

Reporting skills

Education

Degree in Marketing or equivalent

Job description

Overview

Head / Manager, Business Development & Client Service

Responsibilities

• To lead a team of staff aimed at providing professional services to meet the growing needs and demands of our clients.
• To ensure the department provides effective and efficient service, improving process flow and service levels.
• To identify and develop new business opportunities for the company.
• To formulate and implement new marketing plans for the company.
• To maintain a good level of client servicing and CRM, including conducting meetings with clients.
• To ensure a high quality of service delivery to clients and other related stakeholders, including providing advice and support.
• To prepare and submit yearly panelship renewals with banks and Government-Linked Companies (GLC).

Qualifications

• Candidate must possess a Degree in Marketing or equivalent, with at least 3 years working experience at managerial level.
• Possesses good marketing and communication skills and can interact with people at all levels.
• Fully dedicated, dynamic, and result-oriented.
• Highly motivated with good interpersonal, presentation, and reporting skills.
• Excellent command of spoken and written English.
• Able to travel and work independently.