Guest Relations & Front Desk Specialist — Flexible Hours

TDCX; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading digital customer experience firm in Kuala Lumpur seeks a Front Desk and Guest Relations professional to be the first point of contact for guests and assist in events management. Candidates should possess at least SPM, Diploma, or Bachelor’s degree and preferably have experience in Front Desk or Reception. Excellent English communication skills are required. This role offers attractive remuneration and flexible working arrangements, alongside significant opportunities for career growth.

Benefits

Attractive remuneration

Comprehensive medical and insurance coverage

Flexible working arrangements

Learning and development plans

Qualifications

• Experience in Front Desk or Reception preferred.
• Proficiency in Mandarin is an added advantage.

Responsibilities

• Serve as the first point of contact for guests, ensuring a positive experience.
• Assist with event details and manage on-ground activations.
• Schedule meetings and coordinate office activities.

Skills

Excellent verbal and written communication skills in English

Professional appearance

Pleasant personality

Strong work ethics

Education

SPM, Diploma or Bachelor’s degree in any field

Job description

A leading digital customer experience firm in Kuala Lumpur seeks a Front Desk and Guest Relations professional to be the first point of contact for guests and assist in events management. Candidates should possess at least SPM, Diploma, or Bachelor’s degree and preferably have experience in Front Desk or Reception. Excellent English communication skills are required. This role offers attractive remuneration and flexible working arrangements, alongside significant opportunities for career growth.