Greek-Speaking Customer Support Associate - Hybrid Kraków

Teleperformance; Kuala Lumpur; Hybrid; MYR 20,000 - 100,000; Full time

Job summary

A leading customer service provider is seeking a Customer Support Associate fluent in Greek for a role based in Kuala Lumpur. You will deliver high-quality support through various channels, ensuring customer satisfaction and maintaining performance targets. Ideal candidates should have strong communication skills, experience in customer service, and analytical abilities. The position offers a hybrid work model and comprehensive training programs to enhance your skills.

Benefits

Civil contract

Access to MyBenefit platform for various services

Onboarding and training programs

Qualifications

• Fluency in written and spoken Greek is essential.
• Intermediate level of English required for communication.
• Experience in customer service or call center environments is preferable.
• Strong analytical and organizational abilities will help you succeed.

Responsibilities

• Provide high-quality online customer service.
• Troubleshoot customer issues effectively.
• Meet performance targets consistently.
• Handle inquiries via email, chat, and phone.

Skills

Fluency in Greek

Intermediate English

Customer service experience

Excellent communication skills

Analytical skills

Organizational skills

Education

High school diploma or equivalent

Job description

A leading customer service provider is seeking a Customer Support Associate fluent in Greek for a role based in Kuala Lumpur. You will deliver high-quality support through various channels, ensuring customer satisfaction and maintaining performance targets. Ideal candidates should have strong communication skills, experience in customer service, and analytical abilities. The position offers a hybrid work model and comprehensive training programs to enhance your skills.