Graduate Quality Systems Analyst - Drive Process Excellence

Sibelco; Tapah; On-site; MYR 40,000 - 60,000; Full time

Job summary

A global supplier of industrial minerals is offering a Graduate Programme for an Operational Quality Analyst in Tapah, Malaysia. The role focuses on developing a quality culture and includes responsibilities such as analyzing customer complaints, implementing total quality management frameworks, and engaging stakeholders. Candidates should have a relevant degree and strong analytical skills. Join this thriving community committed to innovation and collaboration within a sustainable workplace.

Qualifications

• Strong analytical and problem‑solving skills.
• Leadership, communication, and project management skills.
• Fluent English required; additional languages are a plus.

Responsibilities

• Analyzing historical customer complaints to identify recurring issues.
• Designing and implementing a TQM framework across stakeholders.
• Launching a quality incentive program to drive engagement.

Skills

Analytical skills

Problem-solving skills

Leadership skills

Communication skills

Project management skills

Customer satisfaction focus

Process optimization

Education

Degree in Quality, Industrial, Chemical, or Process Engineering

Tools

TQM

Six Sigma

QMS standards

Lean tools

Job description

A global supplier of industrial minerals is offering a Graduate Programme for an Operational Quality Analyst in Tapah, Malaysia. The role focuses on developing a quality culture and includes responsibilities such as analyzing customer complaints, implementing total quality management frameworks, and engaging stakeholders. Candidates should have a relevant degree and strong analytical skills. Join this thriving community committed to innovation and collaboration within a sustainable workplace.