Global IT Support Specialist - Onsite/Remote

Capco; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global consulting firm is seeking an IT Administrator based in Kuala Lumpur, Malaysia. This role involves delivering high-quality IT support, troubleshooting software issues, and managing workstation inventory. Candidates should be experienced in IT support within a corporate environment, with proficiency in ticketing systems like ServiceNow and a flexible attitude towards shift coverage for global operations.

Qualifications

• Experience with IT support in a corporate environment.
• Proficient in software installation and configuration.
• Familiarity with ticketing systems like ServiceNow.

Responsibilities

• Deliver high-quality IT support and maintain ticketing standards.
• Install, configure, and troubleshoot software remotely and on-site.
• Coordinate with vendors for hardware repairs.

Skills

IT support

Troubleshooting

ServiceNow

Active Directory

VPN management

Tools

HP laptops

Remote desktop tools

Job description

A global consulting firm is seeking an IT Administrator based in Kuala Lumpur, Malaysia. This role involves delivering high-quality IT support, troubleshooting software issues, and managing workstation inventory. Candidates should be experienced in IT support within a corporate environment, with proficiency in ticketing systems like ServiceNow and a flexible attitude towards shift coverage for global operations.